Partner Enablement Manager
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Requirements
- Build and maintain a scalable partner enablement curriculum that evolves with product enhancements and market needs
- Develop certification programs and learning paths tailored to different partner roles and maturity levels
- Partner Portal & Tools
- Contribute to the management of the new partner portal and Learning Management Systems (LMS) to deliver self-service enablement resources
- Ensure partners have access to up-to-date training materials, product documentation, sales tools, and technical resources
- Leverage systems and data to track partner engagement, training completion, and enablement effectiveness
- Performance Measurement & Optimization
- Create and deliver executive-level reporting on partner performance and program effectiveness
- Use strong analytical skills to measure program impact and make data-driven decisions for continuous improvement
- Help establish partner tiering, incentives, and recognition programs based on performance metrics and certification-backed capabilities
- Partner Relationship & Knowledge Sharing
- Build trust and rapport with partners and DeepL’s partner team through exceptional verbal, written, and presentation skills
- Facilitate knowledge sharing and best practice exchange across the partner ecosystem via a variety of enablement experiences, including SKO
- Stay current on product enhancements and competitive landscape to ensure accurate partner guidance
- DeepL GTM Team Enablement
- Co-Selling Enablement
- Enable DeepL's GTM teams (sales, presales, customer success) on partner ecosystem capabilities, value propositions, and co-selling strategies
- Develop training events and programs that help internal teams identify co-selling opportunities and effectively engage partners
- Create playbooks/job aids and resources for internal teams on when and how to leverage partner relationships
- Partner Ecosystem Education
- Educate internal stakeholders on partner capabilities, specializations, and ideal engagement scenarios
- Foster alignment between internal GTM teams and partner organizations to drive mutual success
- Facilitate opportunities for communication and knowledge transfer between partners and internal teams e.g. at SKO or regional events
- Cross-Functional Collaboration
- Collaborate with Partner, Marketing, Sales, Product, and Customer Success teams across multiple regions to ensure enablement alignment
- Work with partner management teams to understand partner needs and translate them into effective enablement programs
- Coordinate with content creators, subject matter experts, and instructional designers to develop high-quality materials
- Qualities we look for
- 5-7 years of experience in enablement, with significant time spent enabling partner ecosystems
- 4+ years in partner enablement, channel management, customer success, or related partner-facing roles within B2B SaaS or software organizations
- Demonstrated experience enabling multiple partner roles e.g. sales, presales/Solutions Consultants, professional services, and CSM teams
- Familiarity with SaaS business models and software industry partner ecosystems
- Learning Management Systems (LMS) and partner portal platform management (PRM)
- CRM software (Salesforce experience strongly preferred)
- Content development tools for creating training materials, videos, and documentation
- Experience with partner certification programs and competency frameworks
- Data analysis and reporting tools for measuring program effectiveness
- Core Competencies
- Communication & Relationship Building
- Exceptional verbal, written, and presentation skills with ability to build trust with diverse audiences
- Ability to communicate complex technical concepts to various partner roles and experience levels
- Strong interpersonal skills for building relationships across internal teams and external partners
- Analytical & Strategic Thinking
- Strong analytical skills to measure program effectiveness and make data-driven decisions
- Ability to identify gaps in partner knowledge and design targeted enablement solutions
- Strategic mindset to align enablement programs with business objectives
- Project Management & Organization
- Proven organizational skills to manage multiple projects, priorities, and deadlines simultaneously
- Ability to build structured programs from scratch with minimal guidance
- Strong attention to detail while maintaining focus on strategic outcomes
- Adaptability & Self-Motivation
- Comfortable with ambiguity and willing to build programs from the ground up
- Self-motivated and capable of thriving in fast-paced, dynamic, remote-first environments
- Adaptable to changing priorities and able to pivot strategies based on feedback and results
- Willingness to collaborate across many different functions and regions
- What Success Looks Like
- Partners are equipped with knowledge and skills to effectively sell, implement, and support DeepL solutions
- Internal GTM teams confidently leverage partner ecosystem for co-selling and customer success
- Measurable improvement in partner performance metrics and customer satisfaction
- Scalable, measurable enablement programs that support rapid partner ecosystem growth
- Strong feedback scores from both partners and internal stakeholders on enablement quality and relevance
Responsibilities
- PARTNER ECOSYSTEM ENABLEMENT
- Program Development & Delivery
- Design, develop, and deliver comprehensive enablement programs for DeepL’s partner ecosystem across multiple roles: sales, presales/Solutions Consultants, professional services, and Customer Success Managers
- Create enablement content spanning product knowledge, technical skills, tools/platforms, and business processes
- Build and maintain a scalable partner enablement curriculum that evolves with product enhancements and market needs
- Develop certification programs and learning paths tailored to different partner roles and maturity levels
- Partner Portal & Tools
- Contribute to the management of the new partner portal and Learning Management Systems (LMS) to deliver self-service enablement resources
- Ensure partners have access to up-to-date training materials, product documentation, sales tools, and technical resources
- Leverage systems and data to track partner engagement, training completion, and enablement effectiveness
- Performance Measurement & Optimization
- Create and deliver executive-level reporting on partner performance and program effectiveness
- Use strong analytical skills to measure program impact and make data-driven decisions for continuous improvement
- Help establish partner tiering, incentives, and recognition programs based on performance metrics and certification-backed capabilities
- Partner Relationship & Knowledge Sharing
- Build trust and rapport with partners and DeepL’s partner team through exceptional verbal, written, and presentation skills
- Facilitate knowledge sharing and best practice exchange across the partner ecosystem via a variety of enablement experiences, including SKO
- Stay current on product enhancements and competitive landscape to ensure accurate partner guidance
- DEEPL GTM TEAM ENABLEMENT
- Co-Selling Enablement
- Enable DeepL's GTM teams (sales, presales, customer success) on partner ecosystem capabilities, value propositions, and co-selling strategies
- Develop training events and programs that help internal teams identify co-selling opportunities and effectively engage partners
- Create playbooks/job aids and resources for internal teams on when and how to leverage partner relationships
- Partner Ecosystem Education
- Educate internal stakeholders on partner capabilities, specializations, and ideal engagement scenarios
- Foster alignment between internal GTM teams and partner organizations to drive mutual success
- Facilitate opportunities for communication and knowledge transfer between partners and internal teams e.g. at SKO or regional events
- CROSS-FUNCTIONAL COLLABORATION
- Collaborate with Partner, Marketing, Sales, Product, and Customer Success teams across multiple regions to ensure enablement alignment
- Work with partner management teams to understand partner needs and translate them into effective enablement programs
- Coordinate with content creators, subject matter experts, and instructional designers to develop high-quality materials
- QUALITIES WE LOOK FOR
Benefits
- Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
- Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
- Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.
- Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.
- Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
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