Ambient Enterprises - Microsoft Adoption Specialist

• Proven experience delivering user training for Microsoft Dynamics CRM, Field Service, or similar platforms. • Strong background in developing training materials, including manuals, quick reference guides, and workshop exercises. • Excellent verbal and written communication skills, with the ability to simplify complex system functions into clear instructions. • Hands-on experience in user support, troubleshooting, and providing hyper-care post go-live.Demonstrated capability in conducting system functional testing and documenting observations. • Willingness to travel extensively within the United States (~50-75% of the time). • A problem-solving mindset with a focus on user experience and operational efficiency. • Highly organized with strong attention to detail and the ability to manage multiple training engagements independently. • Bachelor’s degree in information technology, Education, Business Administration, or a related field. • Minimum of 5 years of experience in training roles involving CRM and Field Service applications, preferably with Microsoft Dynamics CRM or similar enterprise systems. • Prior experience supporting user acceptance testing (UAT) or functional system testing is advantageous. • Estimated compensation: $90,000-$115,000/yr with flexibility based on experience and skills.