gc-ai - Forward Deployed Engineer

• Work directly with customers to understand their legal and business workflows, systems, and technical requirements. • Design and build integrations using the GC AI API, from prototype through production deployment. • Help customers deploy GC AI into critical business processes, including contract review, procurement, vendor management, and compliance. • Troubleshoot and debug customer integrations in real time. • Identify repeatable deployment patterns and contribute them back to Product and Engineering as reusable platform capabilities. • Create reference implementations, documentation, and best practices that help future customers move faster. • Travel to customer sites as needed (up to 25%). • High agency. You operate autonomously, figure things out without a roadmap, and thrive when the path isn't clear. • High cooperation. You work well across teams of technical and non-technical people, balancing competing priorities without losing momentum. • Product instinct. You can tell the difference between a one-off customer request and a pattern that should become a platform feature. • Solving real problems, not building demos. You care about whether the integration actually works in production on Monday morning, not whether the architecture diagram looks elegant. • WHAT WE REQUIRE • 3+ years of experience building and shipping production software. • Experience working directly with customers, users, or stakeholders to design and deliver technical solutions (FDE, solutions engineering, consulting, or technical founder backgrounds all count). • Strong programming skills in TypeScript or Python and ideally one or more additional languages. • Hands-on experience with APIs, integrations, webhooks, or platform products. • Ability to lead technical projects with a high degree of ownership and ambiguity. • Clear communication of technical concepts to both technical and non-technical audiences.