FourKites - Product Manager, Inventory & Orders
Requirements
• Own integration requirement specifications — defining how data from ERP systems (SAP, Oracle), warehouse management systems, and demand planning tools flows into FourKites via flat-file SFTP, API, and EDI. • Work with Solutions Engineering to validate integration feasibility, data freshness requirements, and schema mapping during pre-sales and onboarding. • Identify and escalate data quality risks that could compromise dashboard accuracy during early customer deployments. • Cross-Functional Collaboration • Partner closely with engineering, design, and Solutions Engineering throughout the feature lifecycle — from discovery through general availability. • Coordinate with Customer Success during pilot rollouts to ensure smooth adoption and capture post-launch learnings. • Support pre-sales activities by providing product clarity on capabilities, integration requirements, and roadmap direction. • 2–4 years of professional experience in product management, supply chain operations, procurement, or demand planning. • Demonstrated understanding of inventory and procurement workflows — including safety stock parameters, days-of-supply calculations, MRP outputs, and order fulfillment processes. • Ability to write clear, structured product specifications and acceptance criteria that engineering teams can execute without ambiguity. • Comfort owning integration requirement discussions — understanding data flow, feed latency tradeoffs, and schema mapping without needing to write code. • Experience working with B2B SaaS product tooling: Jira, Confluence, or equivalent. • Strong written and verbal communication skills, with the ability to synthesize complex customer conversations into concise product requirements. • Comfortable working across time zones in a remote or hybrid environment. • Prior experience at a supply chain software company, a shipper/manufacturer, or a supply chain consulting practice. • Familiarity with ERP and WMS ecosystems (SAP, Oracle, Manhattan, HighJump) and how they integrate with third-party visibility or planning tools. • Exposure to AI/ML-assisted recommendations in an operational supply chain context — such as automated reorder suggestions, stockout prediction, or inventory rebalancing. • Background as a demand planner, procurement analyst, or supply chain operations professional who has transitioned into a product or technical role. • Experience with supply chain visibility platforms or similar real-time logistics and inventory products. • Familiarity with KPIs such as OTIF, inventory turnover, case fill rate, and days of supply.
Responsibilities
• Product Execution & Specification • Author detailed user stories, acceptance criteria, and feature specifications for capabilities such as safety stock threshold configuration, order-at-risk dashboards, and AI-assisted stock transfer recommendations. • Translate ambiguous customer requirements into structured, engineering-ready backlog items with clear scope boundaries. • Own sprint-level backlog grooming in collaboration with the engineering manager, ensuring tickets are well-defined and prioritized before each cycle. • Customer Discovery & Feedback Synthesis • Conduct structured discovery sessions independently with supply chain planners, procurement leads, and operations teams. • Synthesize raw customer feedback, field notes, and survey data into prioritized problem statements and product hypotheses. • Maintain a continuous feedback loop with pilot customers during early rollouts, identifying adoption gaps and surfacing them as actionable product improvements.
Benefits
• Medical benefits start on first day of employment • 36 PTO days( Sick, Casual and Earned) , 5 recharge days, 2 volunteer days • Lifestyle & Family benefits • Mental Wellness support and guidance • Ongoing learning & development opportunities ( Professional development program, Toast Master club etc.)
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