zeta - Profit Center Head, Agentic AI Solutions Group
Requirements
• 18+ years' experience; with at least 7+ years as a partner or sales leader with a proven track record in building a multi-million $ book of business ground up • Significant experience selling customer servicing technology to banks and regulated financial institutions at a technology company or IT services provider • Strong rolodex, trusted relationships, and inroads with customer service leaders at US mid-market financial institutions • Extremely hands-on with the ability to cope with a fast-paced work environment with changing priorities & timelines • Strong ownership, entrepreneurial mindset, and agency to thrive in a 0-1 motion • Clear thought process & ability to communicate strongly verbally and in writing • Well-developed commercial acumen and problem-solving ability • Strong relationship management skills – able to influence and manage the expectations of senior executives, partners, vendors, and other stakeholders • Strong networking skills with the ability to build and maintain meaningful relationships both internally and externally • High degree of integrity and ethical standards • Detail orientation (cross every t and dot every i) • Equal Opportunity
Responsibilities
• Own the P&L of this business for US mid-market banks, credit unions, and regulated fintechs offering retail banking products (deposits, loans, cards) • Own the entire prospect to client journey spanning: prospect identification, opening doors, pitching, pricing, closing deals, and managing existing client relationships and engagements • Own the GTM partner and channel relationships needed to drive success • Build and scale a highly capable business development, sales, and account management team • Collaborate with centralized marketing center-of-excellence teams to deliver the right positioning, messaging, and campaigns that drive traction • Oversee the forward deployment of solutions engineers and product engineers at client sites to accelerate implementation and ensure client satisfaction and outcomes • Manage day-to-day business operations for the business • Contribute to product strategy • ## Key Performance Metrics • Success in the first 18 months will be measured by: • Signing 3–5 lighthouse customers across mid-market banks, CUs, or fintechs • Converting early POCs into at least 2–3 production deployments • Delivering at least one measurable business outcome per customer • Establishing a repeatable solution and deployment model • Building the commercial, delivery, and governance foundation for future scale
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