splend - Claims Administrator
Requirements
• Strong administrative skills with a natural ability to manage multiple tasks while maintaining a high level of accuracy. • A keen eye for detail, ensuring data and documentation are always updated correctly. • Good working knowledge of Microsoft Excel, with a good confidence interpreting spreadsheets. • Some understanding of insurance and motor claims processes (desirable, but not essential) • Well-organised with strong communication skills and the ability to prioritise workloads and meet deadlines. • A collaborative team player who is happy to support the wider claims team and contribute where needed.
Responsibilities
• Allocating new claims and correspondence, maintaining accurate system data and supporting the wider team with day-to-day workflow planning. • Updating and managing claims financials, including cash book reporting from the Finance team, ensuring records are kept accurate and up to date. • Supporting with internal reporting and cleansing system data where necessary to maintain data integrity. • Liaising with repairers to confirm vehicle return dates, processing purchase order approvals and ensuring internal systems are updated accordingly • Uploading and reconciling engineering and repair invoices to the correct claim files, including resolving any documentation discrepancies • Arranging payment of Independent Engineer (IENG) fees and supporting the claims team with invoice management in line with company procedures. • Providing general administrative support across the claims function, assisting with ad-hoc tasks as required.
Benefits
• Performance based bonus with rewards tied to your impact • 5 additional days of flexi leave to recharge • 5 fully paid sick days per year • Wellbeing support with access to confidential counselling through our EAP • Access to our dedicated platform to support career growth • Health insurance and a monthly wellness allowance
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