Guidepoint - Senior Project Manager, Client Service

Singapore+ Equity3w ago

In Office Senior APAC Project Manager Project Management Specialist Performance Management Product Marketing Business Development Due Diligence Mandarin

Responsibilities

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients. • Fulfill all client requests across all sectors by utilizing the Experts in the company database and project management tool, and custom recruiting resources. • If industry knowledge and expertise is needed to fulfill the project, coordinate with the Vertical Manager/Subject Matter Expert to better understand the scope of the project to identify companies and job functions that can fulfill the project requirements. • Coordinate and work with a team of Associates to execute on requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more.. • Weekly meeting to review client accounts to make sure performance meets expectations project management. • Work closely with the Business Development / Client Growth teams to optimize your clients’ use of Guidepoint’s services. • Participate in client on-boarding calls to explain workflows and understand client preferences regarding Expert backgrounds, proposed lists, and call scheduling. • Work with other members in the team to provide industry guidance for projects. • Bachelor’s degree and strong academic record required • Fluency in English • Ability to speak a second Asian language such as Mandarin, Korean, Japanese, Vietnamese, Thai, etc would be an added benefit • 4 to 5 years of work experience in total, related to consulting and strategic analysis, HR search, account and service management, equity research, or market research to cover various industry sectors is highly preferred • High proficiency with web research and knowledge of niche websites • Outgoing personality with the ability to speak with people at all professional levels • Excellent priority management and ability to work within tight deadlines • Excellent written and verbal communication skills • Ability to think creatively and focus on opportunities for growth • Desire to work in a fast-paced, entrepreneurial environment • Initiative and ability to handle increasing responsibility over time

Benefits

• Competitive compensation • Group medical insurance coverage and dental benefits • Casual, multicultural work environment • Central office location • Guidepoint powers end-to-end research workflows for the world’s best research teams. • Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions. • 2 million experts and over 1,600 employees, • At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.