Life360 - Principal Product Manager II, Location Platform & Quality
Requirements
• 10+ years of product management experience, including significant time at a principal or staff level with cross-functional scope • Proven track record on platform, infrastructure, or developer-facing problems at a fast-growing consumer technology company, ideally serving hundreds of millions of users • Fluency in performance and reliability engineering, as well as observability practices; experience with digital mapping and location services a major plus • You’re great with back-end systems, but have enormous empathy not only for internal builders, but consumers and their needs • Experience driving alignment across large, matrixed engineering organizations • Strong analytical instincts; you use quantitative data and qualitative signal to define what good looks like and hold the bar there • Excellent written and verbal communication; you distill complex technical realities into clear business priorities for diverse audiences • High ownership and bias for action; you identify the problem and mobilize the right people rather than waiting to be asked • Opinionated on the intersection of consumer technology and security, privacy, trust, and compliance
Responsibilities
• Get ahead of growth, not behind it. Identify where the platform will break before it does, and build the fault tolerance and capacity buffers so it doesn't. • Get ahead of growth, not behind it. • Embed quality and reliability into how we build. Establish performance and reliability as first-class product requirements, not afterthoughts. • Embed quality and reliability into how we build. • Make the invisible visible. Drive the continued evolution of our observability and telemetry approach so every team has a view into system health and no one ships into the dark. • Make the invisible visible. • Set the standard. Define company-wide platform KPIs that let product and engineering deliver fast and high quality without second-guessing the foundation beneath them. • Set the standard. • Hunt systemic risk. Partner with engineering leadership to surface and mitigate the structural risks that constrain growth (location quality, performance, etc.) before they affect the millions of families who depend on us. • Hunt systemic risk. • Translate platform complexity into decisions. Turn platform health data and infrastructure realities into sharp narratives: what's slowing us down, what we need for the next order of magnitude, and where to place the bets now. • Translate platform complexity into decisions. • Prepare for future scale. Partner with a broad set of company stakeholders to understand user growth needs and establish a forward looking strategy to prepare for scale.
Benefits
• Competitive pay and benefits • Medical, dental, vision, life and disability insurance plans (100% paid for employees) • 401(k) plan with company matching program • Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being • Flexible PTO, 12 company-wide days off throughout the year • Winter and Summer Weeklong Synchronized Company Shutdowns • Learning & Development programs • Equipment, tools, and reimbursement support for a productive remote environment • Free Life360 Platinum Membership for your preferred circle • Free Tile Products • Life360 Values • Our company’s mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference • Be a Good Person - We have a team of high integrity people you can trust. • Be Direct With Respect - We communicate directly, even when it’s hard. • Members Before Metrics - We focus on building an exceptional experience for families. • High Intensity, High Impact - We do whatever it takes to get the job done. • Our Commitment to Diversity • We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work.
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