Gogolook - Administrative & Customer Support Coordinator (Part-time)
Requirements
• We are looking for a proactive and organized Part-time Coordinator to support daily operations and coordinate across teams and partners. You will support business operations within Whoscall, working closely with internal teams and external partners to ensure smooth business processes. • Bachelor’s degree or currently pursuing a degree in Business Administration, Marketing, Communications, or related fields. • Strong communication and interpersonal skills. • Good organizational and multitasking abilities with attention to detail. • Proficient in Microsoft Office applications (Excel, Word, PowerPoint) and Google Workspace. • Able to coordinate effectively with internal teams and external customers. • Service-minded with a positive attitude and problem-solving skills. • Ability to work independently and manage time efficiently in a part-time schedule. • Fluent in Thai (written and spoken); basic English proficiency for internal communication. • Previous experience in administrative support, customer service, or coordination roles is preferred.
Responsibilities
• Document Preparation: Work with an agency to provide business documents, including quotations, invoices, purchase orders, and formal correspondence. • Filing & Organization: Maintain a digital filing system for all processed documents. • Customer Follow-up & Coordination • Active Follow-up: Reach out to clients via phone, email, or messaging platforms (e.g., LINE) to track document statuses, signatures, or payment confirmations. • Inquiry Handling: Act as the first point of contact for client inquiries, providing basic product/service information and routing complex queries to the relevant departments. • Working Arrangement • Primarily remote, with two required office visits per month to process physical documents. • 20 hours per week, preferably spread across Monday to Friday (4 hours per day).
Benefits
• Influential products: What we make are meaningful products that create values for society and defend against frauds. • Emphasize self-growth: We encourage technical community activities, subsidize tickets for conferences and workshops so that learning is continuously supported by the company. • Unleash your talent: We respect the professional opinions of everyone, encourage team members to discuss with each other, and make awesome products together. • Transparent culture: We publicly share the company's information to all, every member can read and feedback, and become a part of participating in the proposal. • We are looking for a proactive and organized Part-time Coordinator to support daily operations and coordinate across teams and partners. You will support business operations within Whoscall, working closely with internal teams and external partners to ensure smooth business processes.
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