EnergyHub - Senior Manager, Revenue Operations

• Automated Quote-to-Cash: Design and optimize GTM workflows and business rules within BillingPlatform. Ensure complex contracts translate into clean, structured, and auditable handoffs to Finance and Accounting. • Automated Quote-to-Cash: • Data Governance: Ensure high data integrity across all GTM tools. Design systems so that data captured from sales and client success is ready for Finance and Accounting to execute billing, reporting, and controls without "guessing." • Data Governance: • Automation at Scale: Constantly look for ways to move the organization away from manual spreadsheets and toward automated system logic, reducing the administrative burden on front-line teams. • Automation at Scale: • Leadership & Cross-Functional Collaboration • Team Development: Lead and mentor the RevOps team, prioritizing their work and aligning their growth with the company’s scaling needs. • Team Development: • Cross-Functional Bridge: Act as the strategic connector between Sales, Client Success, Marketing, Product, Engineering, Finance, and Accounting to ensure every department is aligned on how revenue is generated and tracked. • Cross-Functional Bridge: • Values-Driven Operations: Use facts and domain understanding to make decisions that are best for clients and the long-term business. Communicate with candor, clarity, and respect, especially when there is disagreement. • Values-Driven Operations: • What This Role Does Not Own • To ensure this role remains focused on building the GTM engine, we maintain clear boundaries with Finance and Accounting. This role owns the GTM systems, data structure, and commercial handoffs to Finance and Accounting. • Finance and Accounting. • This role does not own: • ARR forecasting • Revenue recognition • Billing operations • Accounting controls • Financial reporting • Invoice creation, reconciliation and accuracy • Experience: 8+ years in RevOps or Sales Ops in a high-growth B2B SaaS environment, with significant experience managing teams and advising executive leadership. • Communications: You should be a strong communicator: responsive, candid, clear in your opinions, and respectfully open when there is disagreement. • Communications: • Systems Mastery: You have deep technical expertise in Salesforce and modern billing/revenue engines (e.g., BillingPlatform). You design architecture; you don't just click buttons. • Systems Mastery: • Strategic Intuition: You understand how a change in pricing or a new product launch ripples through every department and have the foresight to build systems to handle it. • Strategic Intuition: • Analytical Rigor: You should bring credibility and rigor, using facts, data, and domain understanding to make decisions that are best for clients, team members, and the long-term business. Comfortable with complex metrics like LTV, CAC, NRR, and pipeline velocity. You provide the "so what" behind the data. • Analytical Rigor: • Builder Mindset: You are driven by building systems and automating manual tasks to make the revenue engine more powerful. • Builder Mindset: • Client Success: You should care deeply about client success and understand that systems and processes exist to help clients succeed, not just to create internal efficiency. • Client Success: • Collaborative: You are highly collaborative, able to connect Sales, Client Success, Marketing, Product, Engineering, Finance, and Accounting in a way that improves the experience for clients and internal teams • Collaborative • Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time. • Work with the latest technologies: You'll gain exposure to a broad spectrum of IoT, SaaS and machine learning obstacles, including distributed fault-tolerance, device control optimization, and process modeling to support scalable interaction with disparate downstream APIs. • Work with the latest technologies: • Be part of something important: Help create the future of how energy is produced and consumed. Make a positive impact on our climate. • Be part of something important: • EnergyHub empowers utilities and their customers to create a clean, distributed energy future. We help consumers turn their smart thermostats, EVs, batteries, and other products into virtual power plants that keep the grid stable and enable higher penetration of solar and wind power. • To learn more, visit energyhub.com.