Gatik AI - Field Service Technician
Requirements
• 5+ years of hands-on experience in field service, commercial vehicle maintenance, automotive diagnostics, or AV/robotics electro-mechanical repair. • Proven full-stack troubleshooting skills across OEM vehicle platforms and autonomous software/hardware stacks. • Proven full-stack troubleshooting • Proficiency with engineering-level tooling, including micro-ohm meters, digital multimeters, CAN bus analyzers, and wiring repair equipment. • Proficiency with engineering-level tooling • Strong technical writing and comprehension skills, with the ability to interpret complex schematics and write clear, structured diagnostic write-ups and service logs. • Strong technical writing and comprehension skills • Knowledge of safety & compliance, including LOTO, electrical safety, and OSHA/DOT/FMCSA regulations. • Knowledge of safety & compliance
Responsibilities
• OEM & Autonomous System Diagnostics & Maintenance: Perform hands-on maintenance, diagnostic troubleshooting, and repairs on OEM vehicle platforms and autonomous software/hardware stacks using engineering tools, and handle software/firmware flashing. • OEM & Autonomous System Diagnostics & Maintenance: • Technical Execution & Fleet Operations: Execute rapid root-cause repairs, sensor calibrations, vehicle upfits, and End-of-Line testing while acting as a technical liaison for remote engineering support. • Technical Execution & Fleet Operations: • Vehicle Campaigns & Standard Work Instructions: Carry out Technical Service Bulletins, recall campaigns, and hardware/software retrofits while validating Standard Work Instructions and SOPs. • Vehicle Campaigns & Standard Work Instructions: • Technical Writing & Engineering Communication: Author detailed service records, diagnostic write-ups, and failure analysis reports, translating complex engineering schematics and specs into practical maintenance execution. • Technical Writing & Engineering Communication: • Quality, Safety & Workspace Compliance: Adhere to safety protocols (SMS, LOTO, PPE) and maintain shop cleanliness and compliance in accordance with 6S, OSHA, DOT, and FMCSA standards. • Quality, Safety & Workspace Compliance:
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