Headspace - Senior Product Solutions Manager, Employer & Partner Solutions
Requirements
• Engagement Strategy: Develop solutions that drive member awareness within the workplace, such as automated email triggers, internal communications tools, and employee-facing promotional assets. • Engagement Strategy: • Sales Enablement: Provide product and technical expertise to the Sales and Customer Success teams, creating the documentation needed to demonstrate value during sales and renewal cycles. • Sales Enablement: • AI Automation & Efficiency: Identify and implement AI-driven automation opportunities within the Employer & Partner solutions space to streamline partner onboarding, data processing, and support workflows, reducing manual effort and increasing operational efficiency. • AI Automation & Efficiency: • 3-5+ years of experience in Product Management, Solutions Architecture, Program Management, or Sales Engineering, with a focus on B2B SaaS, enterprise tools, or employee benefits/wellness platforms. • Demonstrated experience in shipping and managing client-facing dashboards, configuration systems, or third-party integrations (APIs/SSO). • Strong systems thinking: ability to design scalable, reusable onboarding frameworks that work across thousands of distinct employer clients and diverse partner types. • Ability to balance the feature requests of enterprise clients with the long-term health and scalability of the core platform. • Excellent relationship-building skills; comfortable partnering with commercial teams to drive product adoption. • Experience in healthcare, B2B2C, or regulated environments • Familiarity with eligibility systems, data integrations, or interoperability (e.g., HIEs, payer systems) • Experience supporting B2B or enterprise onboarding workflows • Exposure to admin tools, configuration systems, or platform UX • Passion for mental health and Headspace’s mission • Location: • This role is open to candidates across the US, with preferred locations in San Francisco, CA (hybrid), New York City, NY (remote), and Seattle, WA (remote). Candidates must permanently reside in the US full-time. • If your primary residence is in the greater San Francisco Bay Area, this role follows our hybrid model, with 3 days per week in office to support in-person collaboration. Your recruiter will share more details.
Responsibilities
• Employer & Partner Roadmap: Own the product roadmap for Employer and Partner-facing solutions, focusing on activation, engagement, and retention of diverse enterprise and partner-driven populations. • Employer & Partner Roadmap: • B2B Partner Integrations: Strategically own the integration framework for our third-party B2B partners (e.g., wellness platforms, benefits aggregators), ensuring our solution remains the preferred mental health integration in the market. • B2B Partner Integrations: • Scalable Onboarding: Define and build the self-service capabilities that allow employers to launch Headspace quickly, reducing the implementation burden on internal teams. • Scalable Onboarding: • Admin Experience Ownership: Manage the B2B Admin Portal experience, ensuring clients can easily manage eligibility, view usage trends, and derive actionable insights about their workforce.
Benefits
• The anticipated new hire base salary range for this full-time position is $122,400-$170,000 + equity + benefits. • $122,400-$170,000 • For candidates based in San Francisco, New York City, or Seattle, a separate salary range of $156,400.00-$190,000 applies, consistent with our location-based compensation philosophy. • Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process. • At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. • Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it. • At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come. • Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. • A mission that matters—with impact you can see and feel • A culture that’s collaborative, inclusive, and grounded in our values • The chance to shape what mental health care looks like next • Competitive pay and benefits that support your whole self • How we feel about Diversity, Equity, Inclusion and Belonging: • Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together.
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