Tenstorrent - Field Application Engineer, South East Asia
Requirements
• A customer-focused technical professional who can build trust with application developers, engineering teams, and business stakeholders. • Comfortable translating complex AI/ML hardware and software concepts into clear recommendations for both technical and non-technical audiences. • A proactive and self-directed problem solver who can coordinate internal teams, external service providers, and customer stakeholders across South East Asia. • Willing and able to travel to customer sites for installations, maintenance, troubleshooting, demonstrations, and proof-of-concept delivery. • 5+years of working experience with both hardware and software technology around AI. • What We Need • Experience as a Field Application Engineer, Application Engineer, Sales Engineer, Solutions Architect, or in a similar customer-facing technical role focused on AI/ML software and hardware. • Strong Python programming skills and deep familiarity with AI/ML frameworks such as PyTorch and TensorFlow; experience with Generative AI, LLMs, vision models, model deployment, training, or fine-tuning is preferred. • Experience designing scalable AI solutions and deploying applications in cloud environments, as well as physically installing, moving, and repairing servers, accelerator cards, and PCIe devices. • A Bachelor's degree or higher in Computer Science, Engineering, or a related field. Experience with C++, CUDA, parallel programming, or kernel development is a plus. • Languages proficiency: English, Mandarin, and Malay would be plus.
Responsibilities
• How to architect and deploy innovative AI/ML solutions across a wide range of customer use cases, including Generative AI and LLM applications. • How to lead the full customer engagement lifecycle, from pre-sales technical discovery and demonstrations through proof-of-concept delivery and production deployment. • How to collaborate with product development, engineering, research, sales, and business development teams to influence the evolution of AI software and hardware solutions. • How to help establish regional service capabilities and support the growth of a Tenstorrent office in South East Asia.
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