Wand Synthesis AI Inc - Head of SRE

• Proven hands-on experience in Site Reliability Engineering, Production Engineering, or a similar role. • Strong hands-on expertise in cloud infrastructure (AWS or Azure preferred), IaaC (Terraform) and Kubernetes. • Experience building or maturing SRE practices within an organisation. • Demonstrated ability to improve uptime, reliability, and operational processes. • Deep understanding of CI/CD, dev exp, infrastructure-as-code, and automation. • Experience designing on-call processes and incident response frameworks. • Experience managing at least one team of SRE engineers. • Strong communication skills, with the ability to influence across teams. • Experience supporting data platforms and ML systems in production environments. • MLOps experience (model deployment, monitoring, retraining workflows). • Background in large-scale global B2B/B2C products. • Background in enterprise environments with security and compliance requirements. • Expertise in ML, AI, LLMs. • Experience implementing regulatory controls within cloud infrastructure. • Experience evaluating and managing infrastructure vendors and tooling. • Experience scaling systems in high-growth environments. • Experience in collaborating with large scale enterprise customers to deploy and operate environments within their accounts and VPCs. • Personal Characteristics • Practical and hands-on; willing to lead from the front. • Strong operational mindset with clear opinions on best practices. • Structured thinker who can build processes from ambiguity. • High ownership mentality and accountability. • Learning-oriented with a continuous improvement mindset. • Excellent communication and interpersonal skills. • Continuous drive for improvement and innovation.