Growe Talents - Head of CRM

• 5+ years of experience in CRM, with a strong focus on retention and customer lifecycle management; • 2+ years of experience leading CRM teams or managing CRM functions; • Strong understanding of player lifecycle, retention strategies, and engagement mechanics; • Hands-on experience with CRM platforms such as Optimove, Salesforce, FastTrack, Smartico, or similar solutions; • English proficiency at an intermediate level or higher; • Proven experience working with LATAM markets; • Spanish language proficiency would be considered a strong advantage. • It's a perfect match if you have those personal features: • Strategic and commercially minded leader with the ability to drive CRM growth and retention performance; • Data-driven decision maker with a strong focus on measurable business impact and continuous optimization; • Proven people management experience, with the ability to build, develop, and lead high-performing teams; • Strong stakeholder management, communication, and prioritization skills, thriving in a fast-paced and dynamic environment. • Our clients offer competitive benefits to support your professional and personal growth, including: • Health & Wellness Focus; • Global Medical Coverage; • Growth Opportunities; • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);