lilt-corporate - Solutions Architect
Requirements
• At least 4+ years of experience in a technical pre/post-sales role at a language services, language technology, or content management company • Experience working with a complex services-oriented solution • Proven ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level. • Subject matter expertise in localization solutions, technologies, and processes • Technical background in computational linguistics or related field with experience in AI, LLM, NLP, or computer-assisted translation (CAT) solutions • A passion for technical and solution-based problem-solving • Analytical approach to intelligence gathering and project planning • Outstanding verbal and written communication skills; ability to interact easily with end users and C-level executives • Keen attention to detail and adherence to deadlines • Strong desire to learn in a rapidly growing and dynamic pre-IPO growth environment • Self-motivated and inspired by a results-driven environment • Confidence communicating technical ideas to various audiences, primarily through presentations, white-boarding, and platform demonstrations • Comfort with a bit of chaos, startup experience is an advantage • Ability to work independently and self-sufficiently while being part of a team and pursuing team goals • Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. While together at Google, they were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company.The quality just wasn’t there. So they set out to build something better. LILT was born. • LILT has been a machine learning company since its founding in 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, human-in-the-loop systems, and now agentic AI. • With AI innovation accelerating and enterprise demand growing, the next phase of LILT’s journey is just beginning. • What sets our platform apart: • Brand-aware AI that learns your voice, tone, and terminology to ensure every translation is accurate and consistent • Agentic AI workflows that automate the entire translation process from content ingestion to quality review to publishing • 100+ native integrations with systems like Adobe Experience Manager, Webflow, Salesforce, GitHub, and Google Drive to simplify content translation • Human-in-the-loop reviews via our global network of professional linguists, for high-impact content that requires expert review • LILT IN THE NEWS • Featured in The Software Report’s https://www.thesoftwarereport.com/the-top-100-software-companies-of-2024/ Top 100 Software Companies! • LILT makes it onto the Inc. 5000 List https://labs.lilt.com/lilt-listed-on-the-2024-inc-5000. • LILT’s continues to be an intellectual powerhouse, holding numerous patents https://patents.justia.com/inventor/john-sturdy-denero that help power the most efficient and sophisticated AI and language models in the industry. • Check out all our news on our website https://lilt.com/news. • Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. • At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at [email protected].
Responsibilities
• We're looking for an experienced AI Architect who loves solving hard problems, managing complex projects, and interacting with a variety of stakeholders. This position is for someone who has strong technical aptitude, extensive customer-facing experience, and the ability to manage multiple complex projects at once. • Serve as the technical co-pilot to LILT Account Executives and Account Managers, managing the customer's technical experience from scoping (pre-sales) to deployment (post-sales / success) • Build and present reference architectures, how-tos, and demo applications for customers • Be a subject-matter expert in translation and localization process optimization and best practices • Understand and align the customer's technology stack to optimize localization processes • Work cross-functionally with Engineering, Product, and Account Management teams to ensure smooth prospect-to-customer transitions and long-term customer success • Play an active role in the development and maintenance of customer integrations • Provide an escalated level of support for critical customer operational issues • Develop and iterate on internal processes to ensure consistency across our solutions engagements • Track existing technology solutions and follow the latest trends and developments relevant to multilingual content management and translation, specifically the application of AI
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