taxwire - Biz Ops
Requirements
• You're a finisher. You take ownership of messy problems, figure out the right answer, and ship solutions without waiting for permission. • You're comfortable with ambiguity. Startups don't have perfect processes. You don't need a manual. You write it. • You have good judgment. You know when to move fast, when to slow down, and when to escalate. You don't confuse motion with progress. • You're low-ego and high-trust. You'll work directly with the CEO, which means fast feedback loops, real influence, and zero time for posturing. • 3-5 years of professional experience, ideally with at least one role at a startup • Demonstrated ability to own end-to-end process across finance, operations, or revenue functions • Strong quantitative skills → comfortable in spreadsheets, building models, and working with financial data • Excellent communication skills → you can write a clean memo, run a tight meeting, and explain complex topics simply • Self-directed execution → you don't need heavy oversight to get things done right
Responsibilities
• Own finance operations: invoicing, collections, vendor management, expense reconciliation, oversea our accounting firm and monthly close process, etc. • Build and maintain revenue operations infrastructure: pipeline hygiene, forecasting support, deal tracking, CRM maintenance. • Support customer experience: handle escalations, identify process gaps, implement fixes that improve retention and NPS. • Drive special projects: whatever the business needs from new tool rollouts, process optimization, cross-functional initiatives, ad hoc research, etc. • Partner directly with the CEO on strategic initiatives and company-wide operations. If something becomes important and Andrew needs help in driving it forward, you make it happen. • Build scalable systems and document what works so we're not reinventing the wheel every quarter.
Benefits
• You want to learn and achieve personal career growth on an extremely accelerated timeline. • You want to win, both for yourself and the teammates depending on you. • We have high standards and the work can be intense but generally our team is kind and we give a fuck about each other. • Our team is deeply credible and experienced within the industry we operate in. • We’re tackling a massive, complex, global problem in a big market with strong signs of product-market fit, lots of happy customers, and momentum across the broader business. • We’re well funded by respected institutional VCs and angels. • Strong equity, competitive salary, and full benefits. • You don’t hold a high bar for excellence. You don’t play to win. • You want structure, hand-holding, or a well-defined playbook. • You are uncomfortable with direct feedback. • You’ve watched Whiplash and found it’s message too hardcore. • You prefer optimizing existing systems over building your own. • Early-stage ambiguity or fast iteration makes you uncomfortable. • Being responsible for outcomes scares you. • Meaningful equity
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