Twin Health - Registered Nurse Team Lead
Requirements
• Currently active and unencumbered RN license • Minimum 5 years of direct patient care nursing experience, including 3 years in leadership role (i.e. unit or clinic supervisor, charge nurse, preceptor, other management area). • Required, BSN from accredited school of nursing • Comfort and enthusiasm for adopting the latest technologies and integrating data and technical outputs in patient care • Demonstrated ability to manage large caseloads and effectively work in a fast paced environment • Proficient with simultaneously navigating the internet and multi-tasking with multiple electronic documentation systems and business tools (Google, Slack, etc.) • Comfort with ambiguity and change • Self-motivated and results-focused • Quick learner who integrates new knowledge • Organized and detail-oriented • Ability to handle competing demands with diplomacy and enthusiasm • Ability to work collaboratively with clinical infrastructure and hierarchies • Excellent time management and ability to prioritize work assignments • Passion for Twin’s purpose to transform lives by empowering people to reverse, prevent and improve chronic metabolic diseases
Responsibilities
• Responsible for daily operations of direct reports while providing limited, clinical care duties • Addresses clinical and administrative concerns such as troubleshooting and issue resolution, ensuring staff coverage and gathering feedback on care delivery systems to ensure safety, compliance, accuracy and standardization • Achieves and upholds Twin service care goals, standards of clinical practice and outcomes, which includes monitoring and managing team performance, meeting SLAs and targets • Guides development, organization and communication of nursing/team policies and procedures • Supports recruitment, training and mentoring of a US-based team • Manages achievement of KPI goals for team and Twin Service outcomes • Aligns and collaborates with cross-functional team leads, and serves as team representative and/or subject matter expert on initiatives and projects • Works with teams to collect data, insights and front-line feedback to help inform decisions • Promotes member self-care management by utilizing clinical judgment, data analysis and critical thinking skills • Prioritizes and manages individual members along the Twin journey by monitoring health condition reversal trends, conducting lab reviews, supporting medication management • Collaborates closely with team colleagues including nurses, health coaches, providers, and operations teams to drive a seamless experience for members • Provides timely responses and feedback to colleagues regarding member care, escalations and issue resolution • Organizes accurate records and maintains confidentiality according to federal law and Twin policies • Generates and analyzes reports as needed for management, identifying trends, anomalies and areas of concerns • Participates in on-going education and performance improvement activities • Additional duties as assigned
Benefits
• $90,000—$110,000 USD • We have been made aware of fraudulent interview requests being sent using the Twin Health's name. All communications will come from official Twin Health channels and a twinhealth.com email address. We will never ask you to complete a text interview or request financial details during the interview process.
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