DevRev - Member of Applied AI - Strategist {Noida}
Requirements
• Experience: 7+ years in solution architecture or consulting roles, focused on enterprise-scale, customer-facing software implementations. • AI & Cloud: Hands-on experience with generative AI tools, cloud platforms (AWS, GCP, or Azure), and modern integration patterns (APIs, webhooks, pipelines). • AI & Cloud • Business Acumen: Strong understanding of customer priorities, with the ability to translate business needs into technical execution plans. • Business Acumen • Design Thinking: A problem-solver with a growth mindset, skilled in crafting scalable and future-proof architectures. • Design Thinking • Communication: Exceptional ability to convey complex technical and business concepts to diverse stakeholders, both technical and non-technical. • Communication • Project Leadership: Proficiency with project planning tools and methodologies; capable of managing multiple solution tracks and timelines. • Project Leadership • Metrics Focus: Proven ability to define and track success through OKRs, KPIs, and tangible business outcomes. • Metrics Focus • SaaS & Platform Fluency: Background in SaaS or enterprise platforms, with understanding of extensibility and multi-tenant design principles. • SaaS & Platform Fluency • Education: Bachelor's degree in Computer Science, Engineering, or related discipline. Advanced degrees or certifications in AI/architecture frameworks (e.g., TOGAF, SAFe) are a plus. • Education • As a Forward Deployed AI Strategist, you will serve as the lead technical strategist embedded with our customers. You'll own the end-to-end design of AI-driven business transformation projects from understanding domain-specific needs to architecting scalable agent-based solutions using DevRev’s platform. This role requires a unique blend of enterprise architecture, AI solutioning, customer empathy, and cross-functional collaboration. You’ll act as the connective tissue between pre-sales, customer success, engineering, and product teams bringing our AI capabilities to life for real-world impact. • Forward Deployed AI Strategist • AI & Cloud • Business Acumen • Design Thinking • Communication • Project Leadership • Metrics Focus • Education • Travel Requirement: This is a highly customer-facing role that requires approximately 80–90% travel to client locations. You will work closely with customers onsite to understand their business needs, shape AI solutions, and drive successful adoption and deployment. Candidates should be comfortable with frequent travel based on client and business requirements. • Travel Requirement: • 80–90% travel to client locations
Responsibilities
• Own Customer Context: Deeply understand customer business domains, systems, and OKRs/KPIs to guide solution design. • Own Customer Context • Architect AI Transformation: Design and document AI-driven workflows, agents, skills, and system integrations that align with customer goals and industry best practices. • Architect AI Transformation • Be a Trusted Advisor: Build strong partnerships with customer stakeholders as their technical counterpart, delivering confidence in our platform’s capabilities. • Be a Trusted Advisor • Translate & Coordinate: Bridge the gap between pre-sales/CS and engineering, ensuring requirements are actionable and outcomes measurable. • Translate & Coordinate • Design Reusability: Architect modular, scalable solutions that can be extended across customers and verticals. • Design Reusability • Drive Delivery: Collaborate with Applied AI engineers to oversee solution implementation, ensuring architectural alignment and execution excellence. • Drive Delivery • Support Pre-Sales: Partner with sales engineers and customer teams to scope new opportunities, define technical requirements, and provide input on feasibility and effort. • Support Pre-Sales • Lead Innovation: Stay ahead of emerging trends in AI, software integration, and business transformation—and bring that insight to our solution designs. • Lead Innovation • Maintain Quality & Compliance: Ensure all solutions meet performance, security, and compliance standards. • Maintain Quality & Compliance • Design Reusability • Drive Delivery • Support Pre-Sales • Lead Innovation
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