Agoda - Campaign Operations Specialist, China DMO, Agoda Media Solutions (10-month contract) (Bangkok-Based)
Requirements
• Bachelor’s degree in Marketing, Business, Communications, Tourism, Project Management or a related field. • Excellent written and verbal communication skills in Mandarin Chinese and English. • Mandarin Chinese and English • At least 2 years of experience in campaign operations, digital marketing, project management, media operations, account management or a related area. • Experience working with tourism boards, government agencies, destination marketing organizations or external agencies is preferred. • Experience with China-based procurement, bidding, contracting or administrative processes is highly desirable. • Strong project-management skills and the ability to manage multiple stakeholders and deadlines. • Strong attention to detail and ability to manage documentation, approvals and campaign assets accurately. • Proactive, organized and comfortable working independently in a fast-paced, international environment. • Good working knowledge of Excel, PowerPoint and project-tracking tools. • Experience in digital advertising, media, travel, hospitality or tourism marketing. • Familiarity with campaign metrics such as impressions, clicks, engagement, conversions and delivery pacing. • Experience coordinating localized creative production and content approvals. • Experience working with cross-functional and regional teams in a matrix organization. • Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Responsibilities
• Coordinate the operational handover from the China Supply or Business Development team to the RTA/DMO campaign team. • Support proposal localization, bidding, procurement documentation, vendor registration and related administrative processes. • Coordinate contract preparation, approvals, signatures and follow-up with internal and external stakeholders. • Manage the collection, translation, review and approval of campaign assets from tourism board partners. • Coordinate campaign setup across Agoda Media Solutions products, including onsite placements, destination content, coupons and other relevant activations. • Support campaign launches and monitor delivery, pacing and operational issues throughout the campaign period. • Coordinate with internal teams to resolve campaign, creative, inventory, coupon or reporting issues. • Support the preparation and validation of campaign performance reports in English and Chinese. • Coordinate campaign review meetings and capture recommendations for renewal or future campaign improvements. • Develop and maintain campaign trackers, checklists and processes to improve operational efficiency and scalability.
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