pointclickcare - (Canada) - Product Manager (Senior Care)
Requirements
• Reporting to the Director, Product Management • Experience building or integrating AI/ML-powered product features • Familiarity with clinical documentation, regulatory instruments (MDS, LTCF), or long-term care workflows • A track record of revitalizing or modernizing legacy products • A bias toward product impact over process — you focus on outcomes, not just output • PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
Responsibilities
• Own product strategy, roadmap, and execution for your portfolio of Senior Care products • Drive product decisions grounded in customer insights, data, regulatory requirements, and business value — not just feature requests • Partner closely with engineering teams to shape solutions and deliver outcomes • Identify opportunities to modernize legacy products through AI, automation, and smarter workflows • Navigate complex clinical and regulatory domains (e.g., MDS, LTCF, immunizations, clinical documentation) and translate that understanding into product direction • Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders • Manage products through the full development lifecycle — from discovery and strategy through delivery and iteration • Your Key Strengths: • Bachelor's degree in Healthcare, Engineering, Business Administration, or related field • 3+ years of product management experience • Experience managing software products through the full development lifecycle • Strong background in healthcare IT, clinical workflows, or regulatory systems • Ability to influence and drive alignment across engineering, design, and business stakeholders without formal authority • Comfort with technical concepts including APIs, integrations, and modern development practices • Excellent communication skills — you can make complex topics clear for any audience • Your Key Strengths:
Benefits
• Retirement Plan Matching • Flexible Paid Time Off • Wellness Support Programs and Resources • Parental & Caregiver Leaves • Fertility & Adoption Support • Continuous Development Support Program • Employee Assistance Program • Allyship and Inclusion Communities • Employee Recognition … and more! • It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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