Twist Bioscience - Key Account Manager, NGS - Singapore, Hong Kong, Taiwan

Remote - Singapore1w ago

Remote Mid APAC Genomics Account Manager Advisor Account Management Records Management Base Prospecting Salesforce

Requirements

• A genuine scientific grounding — you understand NGS workflows well enough to be a credible, trusted advisor to customers, not just a salesperson. • A track record of building long-term relationships and winning complex, high-value deals. • Strong commercial instincts paired with the collaborative mindset to work across internal teams on demanding projects. • Excellent communication and presentation skills — you're just as comfortable in a technical discussion as you are negotiating a contract. • Proven Track Record of consistently meeting or exceeding targets • A formidable work ethic and strong dedication to excellence in service to our customers. • Ability to travel between 30-50% between Singapore (Base) and Hong Kong and Taiwan. • Bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related field (or equivalent industry experience); Master's or PhD is a plus. • 3-5+ years of commercial or key-account experience in NGS/genomics, with a track record of managing or growing strategic accounts in Singapore, Taiwan, and/or Hong Kong.

Responsibilities

• Build and grow a pipeline of NGS customers, collaborators, and partners across the region, from first conversation through signed agreement. • Own the full deal cycle — prospecting, negotiation, contract terms (including volume-based pricing), and closing. • Develop and manage strategic account plans for your highest-value relationships, acting as a trusted partner rather than just a vendor. • Partner with the Field Application Support (FAS) team to make sure customers get the technical guidance they need. • Work alongside marketing to build Twist's brand and visibility in the region. • Keep opportunities current in Salesforce, giving leadership clear visibility into your pipeline. • Operate within ISO 13485 and other regulatory requirements as a matter of course.