manifest-os - Global Case Manager
Requirements
• 5+ years of corporate immigration experience outside the U.S., at a firm, provider, or in-house • Hands-on case management across multiple jurisdictions, including work permits and permanent residence • Proven SLA and KPI delivery on high-volume enterprise programs • Experience directing external network partners or vendors • Strong communication skills with HR, Mobility, and Legal stakeholders under escalation pressure • Exceptional organization and accuracy managing concurrent deadlines • Depth in enterprise markets such as the UK, Canada, Germany, India, Singapore, or Australia • Experience on both provider and in-house sides of global mobility • Familiarity with business traveler compliance or permit-expiry tracking programs • Exposure to U.S. immigration and its intersection with global assignments • THIS IS FOR YOU IF... • You want to help build a global immigration practice, not just maintain one. You thrive owning complex, multi-country caseloads with real accountability to outcomes. You're energized by clients who rely on you as a trusted advisor, not just a case processor. • THIS IS NOT FOR YOU IF... • You prefer narrowly defined work with minimal client or partner coordination. You need close oversight to manage competing deadlines and shifting regulatory landscapes. You're looking for a role with a fully established playbook and no room to shape it.
Responsibilities
• Manage global immigration cases end-to-end within contractual SLAs across multiple jurisdictions • Deliver eligibility assessments, case strategy, and realistic timelines to clients and assignees • Serve as primary contact for client HR, Global Mobility, Talent Acquisition, and Legal stakeholders • Coordinate network partners and vendors, holding them to timelines and quality standards • Monitor legislative changes across assigned jurisdictions and translate them into client guidance • Track cases, milestones, and documentation in Manifest's platform to stay audit-ready • Identify and implement workflow, template, or automation improvements that reduce processing time
Apply in one click
Upload My Resume
Drop here or click to browse · Tap to choose · PDF, DOCX, DOC, RTF, TXT