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Jobs(30,816)/Operations Manager Role(252)/legora (32) - Global Billing & AR Manager
legora

legora - Global Billing & AR Manager

New York City - Hybrid - Latin America *1mo ago
In OfficeSeniorLATAMPaymentsOil & GasOperations ManagerAccount ManagerAccounts ReceivableTeam ManagementStripeDocumentationReportingClose

Requirements

• 9+ years of progressive experience in billing operations, accounts receivable, or revenue operations • Experience in a multi-entity, multi-currency environment • Detailed understanding of AR-related internal controls, approvals, documentation, and audit requirements • Hands-on experience with a modern billing or order management system and ERP integrations – familiarity with tools like Zuora, Stripe, or SuiteBilling is a strong plus • Proven people manager with experience leading and developing teams • Proven ability to bring structure, consistency, and accountability to operational processes • Organizationally adept, with the ability to manage competing priorities and operate effectively in a fast-paced environment • A collaborator and communicator at heart, you thrive in building cross-functional understanding and partnerships

Responsibilities

• Lead day-to-day operations of the billing platform and act as functional owner for billing configuration • Manage the billing lifecycle from signed order form through invoice generation, delivery, and cash application • Manage and develop the current team, with the expectation of building out the broader team over time • Ensure accurate and timely invoicing across subscription, usage-based, and hybrid pricing models • Serve as the primary escalation point for billing disputes and customer inquiries • Partner with Finance Systems on systems implementation, defining billing and revenue requirements and validating data flows • Drive automation of manual billing workflows and build controls that scale with the business • Coordinate with Product and Engineering on new product launches and pricing changes, including end-to-end billing testing before go-live • Ensure completeness and accuracy of upstream billing data flowing into revenue and the GL ahead of monthly close • Support external auditors on billing and AR-related requests • Maintain SOPs, playbooks, and process documentation that can support a growing team and future audits • Collaborate with Revenue Accounting on ASC 606 treatment for non-standard deal structures • Build and maintain KPI dashboards covering billing accuracy, invoice cycle time, dispute rates, and DSO • Prepare billing-related reporting and analyses for finance leadership

Benefits

• Global collaboration: Partner with teams and clients across Europe, APAC, and North America. • Competitive package: Comprehensive salary, benefits, and tools for success. • Meaningful work: Your efforts shape how thousands of lawyers use AI daily. • In-person environment: Union Square office designed for ambitious builders and company provided lunch daily. • Medical, Dental & Vision • Multiple medical plan options through Aetna and Kaiser Permanente • HSA or Healthcare FSA (based on plan selection) • Dental plans via MetLife • Vision plans via Vision Care • Generous parental leave • Free access to Maven Clinic • Dependent Care FSA • Free One Medical membership for employees and dependents • Life Insurance + STD/LTD • 401(K) with generous company match • Unlimited PTO • Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more

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