n8n - Strategy & Operations Manager
Requirements
• Must-haves • Must-haves • 🎯 Channel/Partner Ops experience: You bring 5+ years in Sales Operations or Channel/Partner Operations at a technology company, ideally supporting partner or indirect revenue programs in a high-growth SaaS environment. • 🤝 Channel program know-how: You understand channel mechanics like deal registration, partner tiering, co-sell motions, referral fee structures, and margin/discount governance. • 🤝 Channel program know-how: • ⚙️ Salesforce & channel tech stack: You're proficient in Salesforce objects, relationships, and reporting - including channel-specific objects - and you've worked with tools like PartnerStack, Crossbeam, or partner portals. • 📊 Data & analytics chops: You're highly proficient in Google Sheets or Excel and comfortable with BI tools, turning partner data into clear insights on contribution and pipeline attribution. • 📊 Data & analytics chops: • 🔍 Precision & attention to detail: You bring meticulous organization and hold your own work to a high standard of accuracy. • 🔍 Precision & attention to detail: • 🔄 Change management: You've led org-wide change before, especially when operationalizing new program structures. • 🔄 Change management: • 🧩 Problem-solving mindset: You spot operational gaps quickly and build scalable solutions that move the needle on efficiency and outcomes. • 🧩 Problem-solving mindset: • Nice-to-haves • Nice-to-haves • 🏅 Salesforce Admin certification: You hold a Salesforce Admin certification, or you're close to earning one. • 🏅 Salesforce Admin certification: • 💻 SQL proficiency: You're comfortable writing SQL queries to dig into partner and pipeline data yourself. • 💻 SQL proficiency:
Responsibilities
• Channel Program Operations • Own the operational infrastructure powering n8n's global partner ecosystem across reseller and referral segments. • Design and maintain partner-attributed pipeline tracking, keeping sourced, influenced, and co-sell deals accurately categorized in Salesforce. • Build and maintain channel reporting frameworks covering partner-sourced MRR, activation rates, deal registration, and tier performance. • Partner Performance & Pipeline • Support partner pipeline inspection and forecast roll-ups alongside Channel Sales leadership. • Develop reporting and insights that drive partner growth and sharpen program performance. • Build channel-specific territory and routing logic so partner-sourced leads and registered deals are prioritized and attributed correctly. • Program & Systems Administration • Own configuration and adoption of partner-facing tools, including the partner portal and Salesforce's channel-specific objects. • Maintain documentation and training materials covering channel processes, rules of engagement, and partner program policies. • Manage partner tier qualification, tracking certifications and activity thresholds, while using AI-enabled tools to streamline and scale the work. • Cross-Functional Collaboration • Partner with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to operationalize GTM motions like co-marketing campaigns and partner enablement launches. • Serve as the channel operations subject matter expert across cross-functional planning cycles, from annual planning to QBRs and GTM launches. • Triage and support ad hoc requests, partner escalations, and troubleshooting as they come up.
Benefits
• At n8n, you'll be a founding voice in how we scale our partner motion - shaping the systems, data, and processes behind a channel strategy that's still being built from the ground up. You'll work closely with Partner leadership and the broader RevOps team, with the autonomy to drive initiatives end-to-end and the visibility that comes with being a first dedicated hire in this space. You'll join a supportive, remote-first team that values autonomy, experimentation, and continuous learning, inside one of Europe's fastest-growing startups. • Sound like a challenge you're excited to take on? • Competitive compensation 💸 – We offer fair and attractive pay. • Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. • Ownership • Work/life balance 🏖️ – We work hard but ensure you have time to recharge: • Work/life balance • Europe: 30 days of vacation, plus public holidays wherever you are. • Europe: • US: 20 vacation days, 8 sick days, plus public holidays wherever you are. • Health & wellness 🩺 – • Health & wellness • Europe: We provide benefits according to local country norms.* • Europe: • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. • Future planning 💰 – • Future planning • Europe: We provide pension contributions according to local country norms.* • Europe: • US: 401(k) retirement plan with a 4% employer match. • Financial security 🛡️ – • Financial security • Europe: • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. • Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. • Career growth • A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! • A passionate team • Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. • Remote-first • Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. • Giving back • AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. • AI enablement 🤖 – • Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. • Transparency • Country-specific details are provided in your contract.
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