nabucasa - Supply & Logistics Coordinator
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Requirements
• 4+ years in supply chain, logistics, purchasing, or operations, with direct, hands-on ownership of the work • Direct experience coordinating with manufacturers — placing and managing purchase orders, and working with them on lead times and production schedules. Experience with factories in China (or elsewhere in Asia) is strongly preferred • Cultural fluency communicating with international manufacturing partners, particularly in Asia — you understand professional norms and know when directness or informality is and isn't appropriate • A practical grasp of inventory management, stock allocation, and partial deliveries — you've solved these problems for real, not just in theory • Experience coordinating international shipments and logistics • Experience with an ERP system (NetSuite, SAP, Odoo, or similar) and confidence placing POs and managing deliveries within one • A track record of bringing structure: documenting processes, writing SOPs, and improving workflows — ideally drawn from a company that already had solid supply chain practices you can adapt for us • The ability to operate independently with minimal structure and high ownership in a fast-moving environment • An analytical mindset — comfortable using reporting and forecast data to drive decisions • Strong organisational, problem-solving, and communication skills • It would be great if you also have • Experience in hardware, consumer electronics, or e-commerce operations (e-commerce is a great fit if you've had direct contact with manufacturers) • Familiarity with AI tools and automation workflows • Experience supporting distributor or channel operations • Personal experience using Home Assistant, and an affinity with open-source, community-driven products
Responsibilities
• Own the end-to-end flow of hardware products from manufacturers to distributors across multiple regions • Place and manage manufacturer purchase orders and track them through to delivery • Coordinate directly with manufacturers on lead times, production schedules, shipment planning, and day-to-day issues • Support distributors with back-office tasks: order coordination, delivery updates, and issue resolution • Manage order flow, inventory updates, and data in NetSuite • Handle partial deliveries, stock allocation decisions, and inventory coordination across regions • Coordinate global logistics with freight forwarders and logistics partners • Run the RMA process end to end, including coordination, root-cause tracking, and reconciliation with manufacturers • Analyse forecast data and inventory levels to support purchasing decisions on when and how much to order • Create and maintain standard operating procedures and supply chain documentation • Identify bottlenecks and continuously improve the supply chain as the company scales • Work cross-functionally with the Hardware, Commercial, and Finance teams to keep everything aligned
Benefits
• You'll own a function, not a queue. This is a step up for someone who has coordinated logistics or supply chain inside a more structured company and is ready to run the whole thing themselves. Success looks like the supply chain operating well without anyone above you in the daily detail. • You'll build the structure, not just maintain it. We're small and deliberately light on process. You'll bring the good practices you've seen elsewhere, document them as SOPs, and shape how this function works as the company scales. • It's operational and strategic. Beyond running the day-to-day, you'll analyse forecast data to decide when and how much to order, and use modern tools — including AI-assisted workflows — to do it well. • AI works for you here. We invest in AI to support our people, not replace them. • Stable and mission-driven. Profitable, no investors, funded by the community we serve. You're building something that lands in millions of real homes. • Nabu Casa is a fully remote company that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country, and no work visa is required. • This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will be part of the Commercial team, and you will report to our VP Commercial, based in Norway (UTC +01:00 / +02:00). • Core to the establishment of Nabu Casa was the well-being of the people building Home Assistant. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including: • Five weeks (twenty-five days) of paid time off • Fourteen days of paid sick leave if your country/laws treat them as unpaid • Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth. We will provide the missing days if your country/laws do not provide such compensation • A budget to equip your home workspace once you start. After three years, you may keep this equipment for personal use • A monthly smart home budget to ensure you keep up-to-date with the latest that smart homes offer • A 50% contribution to your internet connection fee at your home workspace • If you are currently working on Home Assistant-related side projects, you can spend work time maintaining them • When first offering a position to a new member, Nabu Casa aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. In our primary operating countries, the approximate yearly compensation will be the following: • Greece: 34.000 - 46.600 EUR • Hungary: 15.000.000 - 19.600.000 HUF • Italy: 49.100 - 67.100 EUR • Poland: 260.000 - 330.000 PLN • Portugal: 44.500 - 59.700 EUR • Romania: 178.000 - 221.000 RON • Spain: 49.000 - 68.000 EUR • UK: 56.200 - 74.000 GBP • Other countries: Compensation can be discussed during the first interview.
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