certifyos - Senior Product Manager, Forward Deployed - US

• FIND AND VALIDATE NEW BUSINESSES • Partner closely with Sales, Business Development, and customers to identify emerging opportunities. Understand the user’s problem, the buyer’s priorities, and where Certify’s data and platform give us an advantage. • Develop a clear point of view on which opportunities to pursue. Test willingness to pay, market demand, pricing, cost to serve, and the potential to expand beyond the first customer. • Define what must be learned before increasing investment. Make thoughtful decisions about which ideas to iterate, scale, or stop, and communicate the reasoning clearly. • Partner with existing product teams where this creates leverage and accelerates the business • PROTOTYPE AND LEARN WITH CUSTOMERS • Work directly with customers to understand how work gets done, including the exceptions and manual steps that shape their day. Translate that understanding into solutions they can try. • Use AI coding tools and agentic systems to build working prototypes quickly. Iterate in live customer conversations and test the workflow with realistic data and clear measures of value. • Partner with Sales to make new offerings tangible through demonstrations and early customer engagements. Align on scope, success criteria, and delivery commitments so we can move quickly and earn customer trust. • DELIVER AND SCALE WHAT WORKS • Stay accountable from the first experiment through delivery, adoption, and expansion. Work with Engineering, Design, Operations, and Client Success to turn validated ideas into products we can support and sell repeatedly. • Make clear tradeoffs between the needs of an early customer and a broader product opportunity. Identify what should become a reusable capability and where a tailored solution makes commercial sense. • Bring technical judgment to agentic products, including tool and API integration, evaluations, human review, permissions, and failure handling. Partner with Engineering to establish the quality needed for production use. • Shape the offering and launch with our commercial teams, including positioning, packaging, pricing, and a repeatable approach to implementation. Help the field understand who the product is for and how to demonstrate its value. • Measure customer value and business results, including adoption, time saved, operational quality, revenue, expansion, and margin. Use those results to guide the next investment.