Trove Recommerce - Senior Programme Manager

Remote - Germany1w ago

Remote Senior EMEA Software E-commerce Senior Community Manager Principal Reporting Account Management Prospecting Brand Management E-commerce Shopify Documentation

Requirements

• Professional Background: Minimum 6+ years in account management, project management, or implementation within the e-commerce or SaaS sectors. • Sector Expertise: Proven experience in e-commerce project management is essential. • Financial Literacy: Comfortable with financial tasks, reporting, and coordinating with international finance departments. • Technical Savvy: Understanding of e-commerce platforms, warehouse management software, and data integration. • Soft Skills: Exceptional communication skills in German and English; ability to manage multiple workstreams simultaneously. • Applicants must reside in Germany and hold a valid German work permit. • Ideally based in or near Berlin to facilitate collaboration with our European headquarters. • Available to start from July 2026. • Flexible Remote Workplace - Trove’s flexible schedule and remote workplace allows employees more freedom in their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs. • Time to Relax: 28 vacation days plus one extra day per year on the team. • We offer a Monthly Budget of 100€ for Gym Membership, Transit Card, etc. via our benefits platform Become1 • Betriebliche Altersvorsorge - Employees can set aside salary to invest in a qualified retirement investment plan • Flat Hierarchies: Short communication channels, open collaboration, and personal responsibility with a tangible impact for our clients and the company. • Career Opportunities: Exciting projects with plenty of creative freedom offer you diverse and long-term development and career prospects in a fast-growing company. • Trove is proud to be an equal opportunity company. We believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.

Responsibilities

• 1. Product & Program Implementations • Support the end-to-end onboarding of new brand partners, translating their unique needs into Trove’s technical and operational workflows. • Coordinate across technical and logistical teams to ensure software integrations (e.g., Shopify, ERP systems like M3) and 3PL setups are executed flawlessly. • Develop documentation and standard operating procedures (SOPs) to support new partner integrations. • 2. Account Management • Serve as the primary point of contact for European brand partners, building trust and managing long-term strategic relationships. • Navigate complex stakeholder environments, facilitating discussions on everything from carrier rates and packaging to marketing statements and program expansion. • Proactively identify risks and opportunities to scale partner programs across EMEA. • 3. Financial Coordination • Execute financial tasks and reporting under the direction of the US Finance Team to ensure alignment with global standards. • Support the transition and validation of business models, such as moving from principal to agent models for net revenue recognition.

Benefits

• Flexible Remote Workplace - Trove’s flexible schedule and remote workplace allows employees more freedom in their schedule, which is invaluable when it comes to attending to the needs of personal and work life needs. • Time to Relax: 28 vacation days plus one extra day per year on the team. • We offer a Monthly Budget of 100€ for Gym Membership, Transit Card, etc. via our benefits platform Become1 • Betriebliche Altersvorsorge - Employees can set aside salary to invest in a qualified retirement investment plan • Flat Hierarchies: Short communication channels, open collaboration, and personal responsibility with a tangible impact for our clients and the company. • Career Opportunities: Exciting projects with plenty of creative freedom offer you diverse and long-term development and career prospects in a fast-growing company. • Trove is proud to be an equal opportunity company. We believe that diversity and gender balance will help us reach our full potential. At Trove we are building a company where we are not only proud of our mission, but how we are pursuing it. We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status and we will consider qualified applicants with arrest and conviction records for employment.