walkme - Senior Renewals Manager

• 5+ years of B2B SaaS renewals, account management, or customer success experience, including a track record managing large, enterprise-level accounts (>$250K ACV). • Demonstrated ability to drive renewals with predictability against gross and net retention targets, including ownership of a strategic or named-account book. • Strong track record negotiating complex, multi-stakeholder deals — including procurement-led RFPs, competitive displacement scenarios, and non-standard contract terms — while preserving the client relationship. • Experience mentoring or informally leading peers; comfortable acting as a go-to resource for negotiation strategy and deal structuring without formal people-management authority. • Sharp executive presence: able to represent renewal strategy and risk directly to senior internal and client-side stakeholders. • Extensive hands-on experience managing pipeline and forecasting in Salesforce.com. • Superior time management and attention to detail across a high-volume, high-stakes book of business. • Comfortable operating in a fast-paced environment while also building durable, scalable processes for the team. • This role follows a hybrid schedule: three days per week (Tuesday, Wednesday, Thursday) at the London office. • Additional language skills such as German or French or other Asian language. • ## What Sets Us Apart • At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more. We are committed to fostering an inclusive culture which celebrates the unique experiences and perspectives each Team Member brings to the workplace. • Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work. • Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community. • Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering. • Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long. • WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce. • WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge. • WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance. • Robust Retirement Contributions: Ask HR about the specific offerings for your region! • SAP's acquisition of WalkMe highlights a commitment to enhancing user experience and streamlining software interactions, offering opportunities to work with cutting-edge technology that drives efficiency and innovation in the workplace. • At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success. • WalkMe does not discriminate. If a candidate requires a reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact your Talent Acquisition partner immediately. • TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.