ElevenLabs - Lead Generation Strategy and Operations

Remote - Italy1mo ago

Remote Mid EMEA Customer Support Lead Reporting Lead Generation Cross-functional Collaboration Lever SQL

Requirements

• As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. • In this role, you will be responsible for: • E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption. • Cross-Functional Collaboration - Collaborate with cross-functional teams (Marketing, Events, Partner) to drive initiatives that enhance revenue generation and operational effectiveness. • Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. • Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area. • Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement. • Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. • We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you: • Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech. • Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead. • Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. • Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations. • Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside. • 4+ years of Revenue Operations at high-growth technology companies • Proven track record of developing and implementing end-to-end solutions, from data collection and analysis to execution. • Can break complex problems into smaller, actionable solution steps • Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma) • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams. • Highly adaptable, with a proactive approach to problem-solving and process improvement. • Strong coachability and willingness to learn and adapt to new challenges.

Responsibilities

• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. • Innovative culture: • Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. • Growth paths: • Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. • Learning & development • Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. • Annual company offsite: • Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. • Co-working • We’re looking for someone to join our team in Lead Generation Strategy & Operations and play a key role in scaling our go-to-market operations. This role is at the intersection of technical problem-solving and operational excellence, focusing on building and maintaining tools, automations, and dashboards that empower our sales, data, and product teams to execute with precision. • As part of the Revenue Operations team, you'll collaborate across functions to design and implement systems that streamline sales processes, enhance decision-making, and drive growth. The GTM Strategy and Operations team operates as strategic advisors to key cross-functional partners, podded by functional area (pre- vs. post-sale) to drive revenue acceleration, insights, and business growth. This is an exciting opportunity to bring technical and analytical expertise to a fast-paced, impactful environment. • In this role, you will be responsible for: • E2E Process Management - Build and maintain strategic automations and standardized processes that support cross-functional teams and promote consistency and adoption. • E2E Process Management - • Cross-Functional Collaboration - Collaborate with cross-functional teams (Marketing, Events, Partner) to drive initiatives that enhance revenue generation and operational effectiveness. • Cross-Functional Collaboration - • Leadership Partnership - Serve as a trusted partner to leadership, providing strategic insights, actionable recommendations, and performance reporting. • Leadership Partnership - • Experimentation - Develop and test new ideas, workflows, and sources that improve critical levers within each functional area. • Experimentation - • Data-Driven Strategy - Oversee analytics and performance analyses across pre-sales functions. Identify areas of opportunity and acceleration; build dashboards and insights that inform experimentation and guide lever improvement. • Data-Driven Strategy - • Reporting & Analytics - Lead the design and management of dashboards, reports, and key performance indicators (KPIs) to measure and enhance team performance. • Reporting & Analytics - • High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. • High-velocity innovation: • A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Italy!) • A truly global team: • Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings. • Remote first: • Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most. • Continuous growth • Location • Location • This role is remote, so it can be executed globally. If you prefer, you can work from our offices in New York, London and Warsaw.