trueml - Payment Operations Manager
Requirements
• An Established Leader: You bring 8 to 15 years of professional experience specifically within the Payments Industry (e.g., FinTech, acquiring banks, payment processors, or high-volume merchant environments), with a readiness or proven track record to manage and grow talent. • An Advanced Payments Expert: You possess a deep, comprehensive mastery of global payment methodologies, including authorization, clearing, and settlement for card networks, as well as alternative networks like ACH, SEPA, and RTP. • Data-Driven and Analytical: You have the technical acumen to leverage data extraction methods, write SQL queries, and interpret heavy datasets to identify macroeconomic operational trends and diagnose systemic root causes of payment failures. • A Cross-Functional Collaborator: You excel at breaking down silos, communicating technical payment concepts clearly to engineering, finance, and legal partners to drive large-scale infrastructure projects forward. • We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference. • Our Dedication to Diversity & Inclusion • TrueML is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Responsibilities
• Lead Strategy and Scale: Own the comprehensive strategy for the end-to-end payment lifecycle across all current and future channels (e.g., credit/debit cards, ACH, digital wallets, wire transfers).
Benefits
• TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions. • The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system. • Unlimited PTO • Medical benefit contributions in congruence with local laws and type of employment agreement
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