assorthealth - Solutions Specialist - AI Patient Intake
Requirements
• 4+ years of experience in a Product Management, Solutions/Sales Engineer, or Sales role deeply focused on patient intake and scheduling or equivalent professional experience operating in healthcare • Strong understanding of healthcare front-office workflows, particularly patient scheduling, intake coordination, and call center environments • Excellent communicator — able to translate complex AI/technical concepts for non-technical healthcare stakeholders • Experience with EHR platforms (Epic, Athena, Nextgen, or similar) and comfort navigating integrations and system workflows • Highly organized with the ability to manage multiple active deals and customer relationships simultaneously
Responsibilities
• Specialized Sales & Deal Support • Serve as the go-to product expert for Assort's AI Patient Intake solution, engaging in active deals once patient intake is in scope • Engage in sales conversations to deliver targeted demos, answer deep product questions, and drive conviction • Lead product demos and discovery calls tailored to front-office operators, scheduling teams, IT leaders, and clinical administrators • Support RFPs and technical evaluations with patient intake-specific product expertise • Product & Domain Expertise • Develop and maintain expert-level knowledge of patient intake workflows — including scheduling, eligibility verification, and pre-visit data collection — and how Assort's platform integrates with EHRs (Epic, Athena, Nextech, etc.) • Act as the sales arm of the Patient Intake Product team — functioning as a close partner to the PM and serving as the bridge between what's built and what gets bought • Stay current on the competitive landscape and emerging trends in AI-driven patient intake and scheduling automation • Feedback & Product Collaboration • Synthesize insights from customer and prospect interactions into structured, actionable product feedback for the Patient Intake PM • Validate new intake features and capabilities before launch; contribute to shaping the roadmap based on deal learnings • Create and maintain product documentation, battlecards, FAQs, and customer-facing training materials specific to patient intake • Cross-Functional Collaboration • Collaborate with Account Executives, Solutions Engineers, and other specialists to help drive customer engagements from initial discovery through to solution deployment. • Collaborate with Customer Success to support adoption and identify upsell opportunities within the patient intake product line
Benefits
• 💸 Competitive Compensation – Including salary and employee stock options so you share in our success. • 📚 Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow. • 💻 Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive. • 🩺 Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first. • 🏖 Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it. • 🥗 Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas. • 💪 Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health. • 🚆 Commuter Benefits – We cover eligible transportation costs to make your trip to work easier. • 👵 401(k) – Build your retirement savings. • HOW WE WORK & WHAT WE VALUE • Our team at Assort Health moves fast, stays focused, and is fueled by a desire to serve our customers and patients. Our company values guide how we work—they are present in how we show up, make decisions and work together to move our mission forward. We bring a Day One Drive, relentlessly striving to improve, keep a 5-Star Focus, as our customers are our lifeblood, always Answer the Call, remembering that ownership and accountability are paramount, and show up with One Pulse, because we are one team, with one rhythm and one result. Our team is growing and we are looking for motivated, hardworking, and passionate talent. If you want to make healthcare accessible for everyone, we’d love to hear from you! • Please note: the Assort Health Talent Team will only email you from an assorthealth.com http://assorthealth.com email address.
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