nava-benefits - Client Manager - New York Small Group
Requirements
• We understand that your experience is more than just a list of requirements, so we encourage you to apply even if you don't meet all of the following bullet points. • Bachelor's Degree in a business-related field and/or equivalent education • 5-10 years of employee benefits experience with a brokerage • A minimum of 5+ years of recent experience independently managing accounts with minimal guidance or AE/Consultant support • Recent experience supporting: New York small employer groups (50-100 lives) • Strong knowledge of small group plans and products • Strong knowledge of financial arrangements and health products including fully insured and level funded arrangements. • New York Health Insurance License required • Strong Excel, PowerPoint, Google suite, written and communication skills • Comfortable public speaking, including presenting renewal information, financials and open enrollments meetings and webinar recordings • What You’ll Get • A rare chance to transform the employee benefits experience and be part of fixing healthcare with a mission-driven, high-growth company.
Responsibilities
• Own the Outcome of Your Book of Business: Manage a portfolio of New York small group employer clients (50–100 lives), serving as their trusted advisor and proactively addressing needs throughout the plan year. • Strategic Planning and Execution: Lead annual service plan execution including renewals, open enrollment, compliance support, vendor deployment, and member education. • Innovate Benefits Strategies: Design creative, consultative benefit solutions based on strong knowledge of the New York marketplace, alternative funding arrangements, carriers, and products. • Create and Present Client Deliverables: Develop and deliver materials such as renewal presentations, financial reporting, budget reviews, and education sessions for clients and members. • Enhance Client Experience: Collaborate with internal teams and vendor partners to streamline day-to-day servicing, ensure exceptional delivery, and strengthen Nava’s client success capabilities. • Manage and Deepen Relationships: Foster executive-level relationships with client leaders and create superfan clients by consistently delivering novel benefit solutions.
Benefits
• Health & Wellness: Medical insurance, including a $0 premium HDHP plan for individuals, Dental, Vision, Telehealth and Virtual Primary Care Visits, OneMedical membership, Wellhub, and a $50 monthly benefit to improve your mental or physical health. • Financial Support: Stock options, 401(k) with a $2,000 match, FSA, HSA, and access to Origin Financial. • Work-Life: Flexible PTO, 12 weeks of paid parental leave with 2 weeks of transition time, $50 monthly connectivity reimbursement, and company-paid short-term disability, long-term disability, and life insurance, with additional voluntary benefits like supplemental life, AD&D, hospital indemnity, accident, and critical illness coverage. • Professional Support: $1,000 home office setup stipend and access to an Employee Assistance Program (EAP) • Candidates from all backgrounds are encouraged to apply. We believe that solving America's healthcare problem requires leveraging America's greatest strength: our diversity. Healthcare affects everyone – and a team that includes people from all backgrounds and walks of life will be more effective at driving change than a homogeneous one. We are excited to build that kind of team at Nava.
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