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Jobs(30,534)/Senior Community Manager Role(358)/zencore (13) - Senior Client Manager
zencore

zencore - Senior Client Manager

Remote - US (Remote)1w ago
RemoteSeniorNAFintechCloud ComputingSenior Community ManagerAdvisorAccount ManagementClient ConsultingRevenue GrowthGCPCustomer RetentionProcurementCustomer SuccessCustomer EngagementClosePipeline ManagementCRM Management

Requirements

• 8+ years of enterprise account management, client management, consulting sales, or professional services experience. • Proven success growing strategic enterprise accounts with measurable results, including revenue growth, account expansion, and customer retention. • Demonstrated ability to present quantifiable achievements (e.g., revenue growth, account expansion percentages, multi-million-dollar services engagements). • Experience working within a consulting or professional services organization. Experience with leading consultancies such as Slalom, Accenture, Deloitte, or premier Google Cloud partners is strongly preferred. • Experience partnering with Google Cloud sales organizations and understanding Google's co-sell motion. • Strong executive presence with the ability to influence C-level stakeholders. • Excellent negotiation, communication, and relationship management skills. • Willingness to travel regularly and spend substantial time onsite with customers • Data supported creation of new services offerings to serve clients with • Experience supporting enterprise customers in the Financial Services industries. • Knowledge of Google Cloud Platform (GCP) services, cloud migration, AI, data analytics, infrastructure modernization, and managed services. • Experience managing complex consulting engagements from opportunity identification through successful delivery. • Familiarity with enterprise procurement and services contracting. • ## What Success Looks Like • A repeatable playbook for growing enterprise accounts. • Consistent achievement of revenue growth targets. • Strong customer retention and expansion metrics. • Successful execution of joint sales motions with Google Cloud. • Deep executive relationships that position Zencore as a long-term strategic partner. • The ability to identify new consulting opportunities while ensuring exceptional customer outcomes.

Responsibilities

• Develop and execute strategic account plans that drive revenue growth and long-term customer success. • Build trusted relationships with executive stakeholders across business and technology organizations. • Spend significant time onsite with strategic customers, serving as the primary point of contact and trusted advisor. • Identify, qualify, and close new consulting and professional services opportunities within existing accounts. • Partner closely with Google Cloud sales teams to develop joint account strategies, co-sell opportunities, and customer engagement plans. • Collaborate with Zencore delivery, architecture, and engineering teams to ensure successful execution of customer engagements. • Lead executive business reviews, account planning sessions, and opportunity pipeline reviews. • Navigate complex enterprise organizations to uncover expansion opportunities across multiple business units. • Maintain accurate forecasting, pipeline management, and account activity within CRM. • Stay informed on Google Cloud technologies, AI, infrastructure modernization, and cloud transformation initiatives to effectively advise customers.

Benefits

• We are professionals you can Trust. Our people have the extensive experience to get the job done • We share unbiased opinions and are comfortable with the hard truths. You are the subject matter experts for our customers. • We are the Missing Link. You will connect our customers to Google and move quickly when others can’t • We remove uncertainty and risk by clearly outlining the process of cloud migration for our customers • We accelerate timelines and do not dwell on a challenge. You’ll move faster and expose “unknown unknowns” for our customers • We show empathy. Our customers believe in us because we can relate to their complexities.

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