Rithum LinkedIn Board - Technical Project Manager
Requirements
• 2+ years of experience in a client-facing role within SaaS, ideally in onboarding or solution engineering • Fluent in both written and spoken English • Experience of using AI tools such as Co-Pilot to streamline project updates. • Familiarity with product data feed formats (XML, TXT, CSV, JSON), FTP and API • Highly organized, able to quickly understand technical concepts, and skilled at crafting clear, digestible messaging for client audiences. • Strong working knowledge of Excel • Experience managing multiple complex client projects simultaneously • Strong problem-solving skills with a client-focused mindset • Excellent communication and presentation skills for both technical and non-technical audiences • Strong documentation and process development abilities • Experience delivering software training content • Ability to thrive in a fast-paced, dynamic environment with shifting priorities • Bachelor's degree in computer science, Information Technology, or a related field. • 3+ years of experience in a client-facing technical role within SaaS, ideally in onboarding or solution engineering • Additional language proficiency is a plus • Familiarity in API integrations (REST and SOAP) • Experience working with enterprise clients and/or in the e-commerce industry • Familiarity with remote-based training tools • Formal training or certification in Project Management methodologies (PMI, Agile, etc.)
Responsibilities
• Independently manage the delivery of complex client implementations from kickoff through completion • Lead cross-functional planning efforts, including requirements gathering, scope verification, dependency mapping, and milestone definition • Drive execution by maintaining project plans, tracking progress, managing risks, and resolving issues proactively • Serve as the primary execution and coordination point between clients, partners, and internal project teams • Communicate project status, risks, and decisions clearly and consistently to stakeholders • Proactively identify blockers and trade-offs; escalate issues effectively with clear context and recommendations • Maintain accurate schedules, delivery artifacts, and documentation including project plans plans, timelines, risk and decision logs, and retrospectives • Contribute to delivery excellence by following established delivery standards and identifying incremental process improvements • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. • What it’s like to work at Rithum • When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds. • As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans. • Partner with the leading brands and retailers. • Participate in an inclusive, welcoming work atmosphere. • Achieve work-life balance through remote-first working conditions, generous time off, and wellness days. • Receive industry-competitive compensation and total rewards benefits.
Benefits
• Enhanced Private Medical Insurance and a Health Cash Back Plan • Life insurance & disability benefits • Pension plan with 4% Company match • Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day • £45/month Remote work stipend for internet • Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program • Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career • Charitable contribution match per team member
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