Trust Bank - Automation Engineer
Requirements
• Bachelor’s degree in IT and minimum 10 years’ experience in end user computing and automation engineering role within a Banking industry. • Proven expertise in Infrastructure as Code (Terraform) and automated deployments via Harness, with required proficiency in PowerShell and API orchestration. • Extensive experience in automating IT operations, Application Packaging using Intune and JAMF, endpoint security compliance scanning and auto-remediation. • Okta Certified Administrator or higher certification preferred. • Experience in developing reporting dashboard for hardware asset management • Added advantage if possessed knowledge in ITIL operation standards, endpoint security, management of group policies and security controls. • Excellent communication, interpersonal and presentation skills. • Excellent analytical and problem-solving skill with proven ability to work well in a technically challenging and multitasking environment. • Possess creativity, ingenuity, and willingness to challenge status quo. • A team oriented and team player. • Additional Information: • Flexibility in working hours may be required to support critical incidents or maintenance outside of regular business hours. • Collaboration with cross-functional teams, including risk, compliance, and Security, is essential for success in this role. • If you apply for a job with Trust or submit any personal information in connection with a possible job opportunity, you agree to our privacy notice for job applicants. • Come as you are! Trust is an inclusive and open-minded workplace. If you are good at what you do and care about doing a good job, that’s what we focus and want from you. So come as you are. 😊 • Come as you are!
Responsibilities
• In this role, you will play a vital role in ensuring the secure and efficient management of identity and access management (IAM) solutions, specifically leveraging Okta Identity Engine and Entra ID. You will collaborate with cross-functional teams to implement, and maintain IAM policies, authentication, and authorization controls in alignment with industry standards and banking regulations. • You will be required to develop scripted procedures and automation of day-to-day common executed tasks in End User Computing services and endpoint management operations in an enterprise environment. • Role Specific Technical Competencies • Collaborate and work with the various stakeholder to develop DevOps pipeline and workflow to automate end-to-end deployment processes to support Application Packaging, Windows and Mac OS patching and configurations. • Develop service dashboards to monitor, detect, remediate endpoint health, and risk issues, such as endpoint posture, patch versions, and related security compliance gaps. • Further enhancement and maintaining ITSM tool (Atlassian Jira) for process automation. Creating custom workflows, managing permissions, automating processes, and providing user support request fulfilment and virtual agent expansion. • Participate in EUC projects including Base Image upgrades, Office 365 Collaboration suite, endpoint OS optimisation. • Administer Okta by doing SSO integrations with different protocols (SAML, OIDC, OAuth). Troubleshooting authentication and access issues. Manage the identity lifecycle and provisioning access to other applications. • Competence in error handling, logging, and monitoring Okta Workflow executions. Ability to build Okta Workflows and leverage on connectors to trigger action across applications. • Proactively engage internal business and other stakeholders to identify opportunities to improve digital workspace and employee experience.
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