paddle - Engineering Manager (Platform - Application Excellence)

• Lead the team to deliver initiatives to a high standard, from concept and planning through to rollout, working closely with engineers and stakeholders across the organization. • Own developer productivity and internal developer experience as outcomes you lead. • Listen across the organization, synthesize feedback, and build buy-in before committing the team to a direction, then own a clear, well-argued roadmap for sustainable impact. • Coordinate across team boundaries, including with SRE, Security, Principal Engineers, and leadership, influencing without relying on authority. • Manage and coach your engineers, enabling their personal and professional growth and high-impact team performance. • Stay hands-on and technically credible, contributing to code and reviews, while focusing on direction, alignment, and unblocking the team. • Oversee the team's technical decisions and contribute to the Platform group's technical strategy. • Look after the team's shared libraries and tools, maintaining code relied upon by dozens of other services, leading its upkeep and safe rollout to benefit the entire engineering organization. • Drive improvements to group processes, developer experience, and the reliability and scalability of a high-traffic, event-driven system, with autonomy to change what isn't working. • WE'D LOVE TO HEAR FROM YOU IF YOU: • Significant experience as a senior engineer on complex, large-scale, cloud-based systems (Go a plus), including time on Platform or Internal Developer Experience teams • Management experience with several direct reports (2+ years) at at least two places, and a genuine passion for developing people • Excited by and have specific experience building products for internal stakeholders and developers • Excellent at building trust and alignment: gather and synthesise feedback, communicate a clear rationale, and bring people with you before executing; can read a room and adapt • Hold your plans loosely: form strong views from evidence, update them readily with new information, and are comfortable being wrong • Thrive in ambiguity, shaping loosely-defined problems into a clear, sequenced path while still moving at pace • Strong, demonstrable understanding of what makes a high-performing and sustainable engineering team • Proactive and take ownership, while staying self-aware and always pushing to get better • EVERYONE IS WELCOME AT PADDLE • At Paddle, we’re committed to removing invisible barriers, both for our customers and within our teams. We recognise and celebrate that every Paddler is unique, and we welcome every individual perspective. • As an inclusive employer, we don’t care where you studied, what you look like, or where you’re from. We care about your craft, your curiosity, your passion for learning, and what you’ll add to our culture. We encourage you to apply even if you don’t meet every requirement, especially if you’re part of an underrepresented group. • Please let us know if there’s anything we can do to support you during the application process or in the workplace. We’ll do everything we can to provide the accommodations you need. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together.