legora - Engagement Team Lead
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Requirements
• 7+ years in management consulting, client advisory, or a comparable client-facing field, with at least 2 years managing or coaching individual contributors. • A proven IC track record — you've owned a book and delivered measurable adoption, retention, and expansion. • A coaching mindset — energised by developing early-career talent, with clear standards and a habit of making people better. • Sound client instincts and stakeholder confidence — trusted by senior client stakeholders and sharp on when to step in versus coach from behind. • A builder who automates — fluent with AI, you create leverage for yourself and your team by building and automating workflows, not just using them. • Deep data fluency and a metrics-driven read on account health, portfolio risk, and team performance. • Sharp operational habits — you run tight rhythms and hold a high bar for execution quality that sets the standard for the team. • A passion for in-office collaboration — we're in-office 5 days per week in our Farringdon HQ, building together.
Responsibilities
• Lead the Mid-Market and Enterprise corporate vertical — managing a team of Engagement Managers and Associates, owning their performance, growth, and the quality of client outcomes across the segment. • Carry a focused book of your own accounts modeling the adoption, value, and commercial rigor you expect from the team. • Coach in real time — running the team rhythms (standups, account reviews, coaching sessions) that keep execution tight and accelerate early-career development. • Set the standard for how the team drives value — helping them build success plans that turn product usage into measurable client outcomes. • Own the commercial outcome for the vertical — guiding renewals and expansion across the team's accounts and feeding frontline insight to Leadership, Product, and Legal Engineering. • Get ahead of adoption and retention risk across the portfolio — spotting early signals, stepping into difficult client conversations, and coaching the team to do the same. • Champion AI as a force multiplier — building and automating workflows yourself and equipping the team with tooling that compounds leverage across the segment. • Build the team — hiring, onboarding, and developing Engagement talent, and shaping the playbooks and standards that make the whole group better.
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