Manager, Engineering - Solution Experiences
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Requirements
• 8+ years software development experience • 3+ years previous management experience • Strong background building and deploying AI/ML features • Experience productionizing and scaling ML models within a search stack. • Experience building scalable, high available customer-facing cloud applications • Experience building or managing full stack teams is a plus • Experience building teams including, recruiting and retention • Experience with Agile/Scrum methodologies • AWS or other Cloud experience • A degree in Computer Science, Engineering, or a related field or equivalent practical experience • Legally eligible to work in the U.S. on an ongoing basis
Responsibilities
• Manage one or more related teams of 6-10+ software engineers across a product area or emerging pillar, driving development and success of products that delight customers. • Guide and mentor team members on architecture and best practices while reviewing and coaching on project designs for design review presentations. • Analyze feature sets for market effectiveness and implementation efficiency, facilitating feedback and discussions with Product and Design teams. • Create strong partnerships with product management and other essential business areas while contributing to business planning and product vision. • Lead cross-team technical efforts and address technical challenges that span multiple teams within your pillar area. • Plan and deliver end-to-end projects with high technical ambiguity and cross-team dependencies, communicating risks and building consensus with stakeholders. • Mentor and coach individuals and managers both within and outside your teams, identifying and growing potential successors. • Hire exceptional engineering talent and grow your teams by attracting, developing, and advancing great engineering talent strategically across multiple teams. • Own setting yearly and quarterly technical and operational goals for your product area while managing metrics and reporting. • Communicate effectively to executives and non-technical stakeholders, tailoring your approach to diverse audiences and anticipating conflicts proactively. • Create repeatable processes for measuring and improving team efficiency while demonstrating operational excellence leadership across your teams. • Champion AI adoption in both software and product development lifecycles, leveraging shared learnings to mature usage and enhance customer experiences.
Benefits
• Medical/vision and dental coverage options for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) • Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. • $175,000 - $245,000 USD • Get to Know Us: • Get to Know Us: • At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.