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Jobs/Customer Success Engineer Role/HiddenLayer - AI Solutions Architect- Pre-sales (UK)
HiddenLayer

HiddenLayer - AI Solutions Architect- Pre-sales (UK)

Remote - UK3w ago
RemotePrincipalEMEACybersecurityCustomer Success EngineerSales EngineerBashLinuxPythonTeam ManagementProspecting

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Requirements

• Proven experience in a pre-sales or post-sales solution architecture role. • Proficient with Linux (familiarity with GNU, Bash, etc.). • Moderate to advanced cloud experience (including hands-on experience with IaC). • Python programming experience is necessary. • AI experience consisting of building advanced AI workflows with tools like LangChain, LangGraph, etc. and experience with MLOps tools/environments. • Not required but experience with container orchestration (e.g. Kubernetes) and CI/CD pipeline integration is helpful. • Proficiency in articulating technical concepts and value propositions to both technical and non-technical audiences. • Experience with conducting product demonstrations, proof of concepts (PoCs), and technical presentations. • Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients and internal stakeholders. • Self-motivated with a passion for technology and a drive for continuous learning and development. • Willingness to travel as needed to client sites and industry events.

Responsibilities

• Technical Consultation: Collaborate with the sales team to engage with clients and prospects, conducting technical discussions to understand their security challenges, objectives, and infrastructure requirements. • Technical Consultation: • Product Demonstrations: Conduct product demonstrations and presentations, showcasing the features, functionalities, and benefits of our AI security solutions to prospective clients. • Product Demonstrations: • Solution Design: Architect customized security solutions tailored to client needs, leveraging your understanding of cybersecurity principles, AI technologies, and industry best practices. • Solution Design: • Proof of Concept (PoC): Lead the development and execution of proof of concept (PoC) projects, working closely with clients to validate the effectiveness and feasibility of our solutions in their environment. • Proof of Concept (PoC): • Technical Support: Provide pre-sales and post-sales technical support to clients, addressing inquiries, troubleshooting issues, and ensuring a smooth deployment and integration process. • Technical Support: • Training and Enablement: Conduct training sessions and workshops for clients and internal stakeholders, empowering them with the knowledge and skills to effectively utilize our AI security products. • Training and Enablement: • Collaboration: Collaborate with cross-functional teams including product management, engineering, and research, to provide feedback from the field and contribute to product enhancements and roadmap. • Collaboration: • Market Intelligence: Stay informed about market trends, emerging technologies, and competitive landscape in the AI security space, continuously enhancing your knowledge and expertise. • Market Intelligence:

Benefits

• We’re moving at (what feels like) the speed of light. HiddenLayer is a venture-backed company and recently closed a $50M funding round led by M12, Microsoft’s Venture Fund, and Moore Strategic Ventures. • Attracting and retaining the very best people is our #1 priority. That’s why we offer our team best-in-class benefits, including: • Fully Remote: We are a completely remote global team. Though we’re distributed, we are intentional about getting the team together a couple of times a year. We offer a generous stipend for your home office setup, annual upgrades to ensure you have a comfortable workspace and a monthly stipend for internet/phone expenses. • Fully Remote: • Flexible Time Off: Enjoy unlimited and flexible time off for all  Next> salaried employees, in addition to 15 paid company holidays. • Flexible Time Off: • Commitment to Learning and Development: We support personal growth and education through a dedicated L&D fund that can be used for training, conferences, certifications and industry events. • Commitment to Learning and Development:

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