Margaux - Director of E-Commerce & Digital Product
Requirements
• Proven ability to collaborate strategically with cross-functional partners to achieve shared business outcomes • A passion for digital brand experience and the customer journey • Deep, hands-on Shopify Plus experience (or a comparable enterprise platform) — themes, apps and integrations. • Owned onsite merchandising through seasonal launches and promotional periods, balancing commercial targets against brand and customer experience. • A real CRO track record, backed by fluency in the stack that supports it. • Directed internal or agency developers from business requirements through QA and release. • Brought order to an unstructured request environment — an intake or prioritization process that enabled scale. • Ability to set clear objectives and design strategies that inspire and align the team • Deep understanding and commitment to the industry, staying informed about best practices and trends in both tech and retail
Responsibilities
• Build high-caliber site capabilities and customer-facing interactions that elevate overall user engagement. • Track emerging tech trends and e-commerce innovation to spot new feature opportunities for the brand. • Evaluate potential site updates, balancing technical effort against revenue and commercial impact. • Turn high-priority roadmap concepts into polished, user-centric site enhancements. • Track performance metrics against target KPIs, establishing ongoing site optimizations based on quantitative data. • Maintain standard operating procedures across full feature rollouts, from initial scoping to site deployment. • Partner with cross-functional operations leads to streamline team workflows, align on organizational targets, and support internal growth. • Define and execute product strategy, requirement definitions, and release schedules aligned with overall business goals. • Oversee compliance and accessibility identifying the proper process and partners to support • Support and develop the day-to-day site operations, and manage agency and vendor relationships — scope, SLAs, budget and performance.
Benefits
• Competitive salary commensurate with experience, plus medical, dental and vision coverage • Paid time off so you can rest and recharge, as well as paid sick leave • Employee discount on all Margaux products • A close-knit, mission-driven team culture
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