Appspace - Customer Success Manager - EMEA

• Ideal candidates will have at least 3-5 years professional work experience (post undergraduate) in a business development/account management/sales capacity with a particular emphasis on customer support, satisfaction, retention, and sales. • Computer software industry experience preferred (SaaS) • Excellent communication and interpersonal skills; organized and able to multitask between multiple tasks/customer situations simultaneously • Self-motivated, proactive with innovative ideas to inspire customer loyalty and adoption • A collaborator who can quickly identify the correct internal resource and work closely with them to ensure customer’s needs are addressed quickly and completely. • Familiarity with Salesforce • Technically inclined and able to quickly pick up and train customers on software changes • A degree in Business, Computer Science/Information Technology or related discipline is preferred.