Deepgram - Staff Sales Engineer, Voice AI
Requirements
• 7+ years in customer-facing technical roles such as solutions engineering, sales engineering, solutions architecture or forward-deployed engineering, ideally at an API, CPaaS, CCaaS or conversational AI company. • Hands-on voice agent experience across the stack: telephony (SIP, WebRTC, PBX or CCaaS integration), orchestration (LLM agent frameworks, tool calling, real-time streaming pipelines) and models (STT, TTS, LLMs). • You build. You've shipped demos, POCs or production integrations in Python, Node.js or similar, and you can show us something you've built. • A track record in revenue-tied roles. You've been measured on technical wins, pipeline or quota, and you consistently hit your targets. • Comfort leading complex, multi-stakeholder enterprise deals with everyone from platform engineers to CX executives. • Clear communication. You can walk an engineer through a SIP call flow and a VP through a cost-per-minute business case in the same meeting. • Voice agents built on frameworks or platforms like Pipecat, LiveKit, Vapi, Retell or OpenAI Realtime • Contact center domain experience (Genesys, NICE, Five9, Amazon Connect, Talkdesk or similar) • Experience carrying an individual or overlay quota • Hands-on work with MCP servers, agent harnesses or CLI tools, or open-source contributions with real adoption • Familiarity with Challenger or a similar sales methodology • Experience selling across both self-serve and enterprise motions • Notice: We're aware of individuals impersonating Deepgram recruiters. All legitimate Deepgram recruiting communication comes from an @deepgram.com http://deepgram.com email address. If you've received a message claiming to be Deepgram, please forward it to [email protected].
Responsibilities
• Win voice agent deals. Lead discovery, technical qualification, architecture and proofs of concept for Voice Agent opportunities, and own the technical win from first call through production. • Be the expert in the room. Whiteboard how a customer's telephony stack (SIP trunks, PBX, CCaaS) connects to their voice agents and where Deepgram fits. Go deep on latency, turn-taking, interruption handling, function calling, cost per minute and build vs. buy. • Build what sells. Ship demos, reference agents and integration patterns across LLMs, telephony/SIP, CCaaS platforms and orchestration frameworks that AEs and customers can use on day one. • Carry the number. Own a quota tied to Voice Agent growth and run your pipeline and forecast with discipline. • Make the team better. Create the positioning, competitive battlecards, objection handling and enablement that let every AE sell Voice Agent with confidence, even when you are not on the call. • Bring the field into Product. Turn patterns from deals into clear, evidence-backed requirements for our API, SDKs and docs. • Work the ecosystem. Partner with CCaaS, telephony and LLM partners to build joint solutions and co-sell plays.
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