horizon3ai - Deal Desk Manager, Singapore
Requirements
• Bachelor’s degree in Business, Marketing, or a related field. • 3 to 5 years of experience in Deal Desk, Revenue Operations, or Order Management roles. • Proficiency in CRM systems (e.g., Salesforce), Quote-to-Cash and other relevant sales and AI tools. • Strong analytical skills and attention to detail. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Responsibilities
• Order Management: Manage and process sales orders, ensuring accuracy and timely fulfillment. • Deal Desk Support: Support the Deal Desk by reviewing and approving sales deals, ensuring compliance with company policies. • APJ Compliance: Ensure all deals adhere to regional requirements, including tax rules for Singapore, Australia, Japan and India GST. • Multi-Currency Operations: Managing pricing and quote-to-cash workflows across key regional currencies (SGD, AUD, JPY, NZD and USD). • Cross-Border Withholding Tax (WHT): Knowledge of cross-border withholding tax certificates, double taxation avoidance agreements (DTAA) and tax residency forms required for Asian enterprise buyers. • Finance & Provisioning Alignment: Coordinate with Finance and Provisioning teams to ensure accurate billing set up, multi-currency handling and timely provisioning of software. • Legal Collaboration: Work cross-functionally with Legal using our Streamline AI tool to manage contract reviews, routing, and approvals. • CRM Maintenance: Maintain and update sales order records in the CRM system. • Process Efficiency: Assist in the development and implementation of process strategies and initiatives to operate more efficiently. • Sales Enablement: Provide training and support to the sales team on order management, legal workflows, and deal desk processes. • Issue Resolution: Resolve any issues related to sales orders and deal approvals promptly. • Data Integrity: Ensure data accuracy and integrity in all sales operations activities. • RFP & VRA Ownership: Coordinate, complete, and submit Requests for Proposals (RFPs) and Vendor Risk Assessments (VRAs) to clear compliance hurdles for the APJ region. • Interdepartmental Liaison: Serve as connective tissue between APJ Sales, Global Finance and Legal. • Application Note • In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Benefits
• At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations. • In accordance with various State’s transparency regulations, we provide the following salary range information for this position: • The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills. • Additional compensation: This role may also be eligible for an equity package (in the form of stock options). If any other compensation benefits apply, they will be discussed during the interview process. • Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. • Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. • Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. • Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best. • Competitive Compensation: We offer competitive salary and benefits which includes health, vision & dental care for you and your family, a flexible vacation policy, and generous parental leave. • You Belong Here
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