Coins.ph - Head of Product
Requirements
• Minimum of 7 years experience building and managing crypto, ewallet or other fintech products in SE Asia and/or greater China. • Bachelor’s or Master’s degree in a technical field such as Computer Science, or design-related fields like Design or Human-Computer Interaction. • Experience with team management (PMs, Engineers, product feature teams). • Knowledge of spot trading and experience with margin, futures products. • Strong analytical and quantitative skills to use data and metrics for decision making. • Ability to work in a data-driven environment towards KPI goals. • Curiosity, logical thinking ability, and the capacity to derive logic from first principles. • Good communication skills with effective collaboration across various stakeholders including engineering, lawyers, compliance people, sales reps, and executives. • Fluency in both English and Chinese languages.
Responsibilities
• Lead the development and management of new products within the crypto exchange platform to enhance user experience and meet market needs. • Collaborate with engineering teams to prioritize product roadmap items based on business goals and customer feedback. • Oversee all aspects of product design, including UI/UX considerations for a seamless end-user interaction within the crypto exchange platform. • Conduct market research to identify emerging trends in cryptocurrency markets that could impact our products or services. • Work closely with sales and customer service teams to understand their challenges, gather feedback on product features, and ensure alignment between these departments' goals and strategies. • Monitor competitive landscape regularly to stay ahead of industry developments and adjust the company’s strategy accordingly. • Develop a comprehensive understanding of regulatory requirements for cryptocurrency exchanges in Singapore and other markets where we operate or plan to expand, ensuring compliance with all relevant laws and regulations. • Engage directly with our customer base through various channels (e.g., social media platforms) to understand their needs better and gather feedback on existing products as well as potential new features they would like us to develop. • Participate in regular strategy meetings, providing input based on market research findings, competitive analysis results, sales team insights, customer service interactions, and other relevant data sources that inform our product development decisions. • Develop a strong network of industry contacts within the cryptocurrency exchange sector to stay informed about new developments in technology or regulations affecting this space. This includes attending conferences, webinars, networking events, etc., where possible. • Maintain an up-to-date knowledge base on all aspects related to crypto exchanges and blockchain technologies by reading industry publications, blogs, research papers, whitepapers from leading companies in the sector, attending relevant training sessions or workshops when available (e.g., Blockstream’s webinars). • Collaborate with other departments within Coins.ph to ensure that all aspects of our business are aligned towards ach0nsistent growth and success while maintaining a customer-centric approach across every touchpoint between us as an organization and those we serve directly through products or services offered by the company itself (e.g., trading platform). • Develop partnerships with other companies in related industries such as fintech startups, payment processors etc., where appropriate to expand our reach into new markets while maintaining a focus on providing value for both parties involved at all times throughout these relationships over time until they become self-sustaining entities capable of operating independently without external support from us once established successfully enough themselves first before moving forward further downstream towards more complex offerings beyond just simple trading platforms alone (e.
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