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Jobs(38,923)/VP of Customer Success Role(40)/Fueled (14) - VP of Client Growth
Fueled

Fueled - VP of Client Growth

Remote - Americas1mo ago
RemoteVpNAVP of Customer SuccessNRRPipeline ManagementAccount ManagementContract Negotiation

Responsibilities

• Establish strategic account practices and engagement standards that strengthen portfolio performance and client continuity. • Build and scale the commercial discipline, operating rhythms, and service models that drive sustainable Net Revenue Retention (NRR). • Develop senior client growth leaders capable of influencing executive stakeholders and leading complex enterprise relationships. • Partner cross-functionally with GTM, Delivery, and Practice Leadership to ensure account plans are profitable, scalable, and aligned to client outcomes. • Advance portfolio visibility and decision-making through clear forecasting, health metrics, renewal planning, and expansion pipeline management. • Grow and protect recurring revenue through stronger retention, account expansion, and long-term client investment. • Create a high-performing Client Growth function with clear accountability, strong talent development, and measurable commercial impact. • Contribute to greater client confidence and strategic alignment through proactive business reviews and executive engagement. • Advance operational efficiency and profitability by improving forecasting accuracy, pricing alignment, staffing plans, and margin management. • Lead the evolution of the agency’s client growth strategy by identifying emerging opportunities, reducing churn risk, and strengthening collaboration between New Business and Delivery teams. • You’re a builder by nature, with a track record of scaling client growth or account management organizations in agency, consulting, or professional services environments. • You have a strong commercial mindset and know how to turn trusted client relationships into sustainable business growth. • You are well-versed in commercial strategy, including pricing, scoping, contract negotiation, margin management, and portfolio forecasting. • You’re confident partnering with senior client stakeholders and executive teams, with the judgment to influence, challenge, and build trust at the highest levels. • You’re excited by building operational rigor and cross-functional alignment, knowing that sustainable growth comes from exceptional delivery, strong teams, and disciplined execution.

Benefits

• We offer competitive salaries and benefits. Compensation is determined based on a variety of factors, including relevant experience, other job-related qualifications, geographic location, and business needs. • If you are passionate about Fueled's mission and think you have what it takes to be successful in this role, even if you don't check all the boxes - please apply. We'd appreciate the opportunity to review your application. Everyone gets a response. • Any data provided will be processed in accordance with applicable law and our privacy policy. Curious about what to expect during our talent process? Check it out here. • We don't want you to miss any communication from us! To ensure you receive updates on your application, please add [email protected] to your contacts list!

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