Brinqa - Strategic Account Manager
Requirements
• 5+ years of experience in account management, customer success, or enterprise sales in a SaaS environment. • Experience working with large, complex enterprise customers in cybersecurity, IT risk, or compliance domains. • Strong understanding of cybersecurity concepts such as vulnerability management, risk prioritization, and threat exposure is highly desired. • Proven track record of exceeding retention, upsell, and expansion goals. • Ability to navigate complex organizations and build strong relationships with technical and executive stakeholders. • Excellent communication, presentation, and consultative selling skills. • Highly organized with strong account planning and forecasting capabilities. • Experience using Salesforce and other customer engagement tools. • Prior experience in a cybersecurity software company. • Experience working cross-functionally with Customer Success, Renewals, and Product Management. • Quickly understands customer environments and aligns business value to Brinqa capabilities. • Always looking to uncover new challenges and opportunities within existing accounts. • Welcomes feedback and is constantly improving approach and outcomes. • Knows how to drive value, manage complexity, and deliver results.
Responsibilities
• Own the commercial relationship with assigned strategic accounts, acting as the primary business point of contact post-sale. • Work closely with the Customer Success team to drive customer satisfaction by ensuring effective adoption and utilization of Brinqa solutions. • Identify opportunities for upsell, cross-sell, and expansion of Brinqa offerings within existing accounts. • Support the Customer Renewals team to ensure 100%+ net revenue retention and long-term customer value. • Build executive-level relationships and become a trusted advisor to customer stakeholders, including CISOs, security leaders, and risk executives. • Partner with Customer Success, Product, and Sales Engineering to ensure customer outcomes are achieved and any issues are quickly resolved. • Develop account plans to align Brinqa's roadmap with customer needs and strategic priorities. • Track customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn risks. • Advocate for customer needs internally and bring insights back to the Brinqa team to inform product and go-to-market strategy
Benefits
• Impact & Ownership – Build Brinqa’s channel ecosystem from the ground up — and leave your mark on our success. • Impact & Ownership • High-Earning Potential – Uncapped commissions and company equity. • High-Earning Potential • Elite Sales & Channel Culture – Work alongside top performers who value excellence, collaboration, and winning the right way. • Elite Sales & Channel Culture • Fast Career Growth – As Brinqa grows, your career path accelerates with it. • Fast Career Growth • If you're a relationship-driven professional who thrives in a customer-first environment and wants to make a measurable impact in the world of cybersecurity, we want to hear from you. • Ready to help customers grow with Brinqa? Apply today.
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