HSP Group - Director of Project Management
Requirements
• Bachelor's degree in Business, Finance, Management, or a related discipline; Master's degree preferred. • 12+ years of progressive experience in program management, project management, consulting, or professional services environments. • Demonstrated success managing senior stakeholders, executive sponsors, and strategic client relationships. • Proven experience leading, developing, and mentoring high-performing teams. • Strong financial and commercial acumen, including project forecasting, resource planning, and budget management. • Deep understanding of Payroll, Accounting, HR, and Legal Entity Management services, particularly within international business environments. • Strong knowledge of global expansion programs and associated operational requirements. • Experience with leading payroll providers and platforms, particularly ADP and CloudPay. • Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook. • Excellent analytical, problem-solving, and decision-making abilities. • Experience collaborating across Sales, Marketing, Operations, and Executive Leadership teams. • Strategic thinker with strong execution and delivery focus. • Exceptional leadership, influencing, and stakeholder management capabilities. • Executive-level communication and presentation skills. • Ability to manage multiple complex initiatives simultaneously in a fast-paced global environment. • Strong risk management and governance expertise. • Highly collaborative with the ability to build consensus across diverse stakeholder groups. • Results-oriented, commercially minded, and customer-focused. • Excellent organizational and prioritization skills. • Strong analytical mindset with a continuous improvement approach. • Ability to navigate ambiguity and drive decisions in complex environments. • Demonstrated commitment to quality, accountability, and operational excellence. • Skilled in producing executive-level reporting and communicating project status, risks, and recommendations clearly and effectively. • Success Measures • Success Measures • Delivery of strategic projects within agreed timelines, budgets, and quality standards. • Customer satisfaction, retention, and expansion opportunities. • Achievement of departmental revenue and profitability objectives. • Team engagement, development, and performance. • Continuous improvement of delivery processes and operational efficiency. • Effective management of risk, governance, and stakeholder expectations. • Contribution to overall business growth and strategic objectives. • If you’re a driven individual who wants to make your mark in the heart of the innovation economy, we’d love to meet you. Join our #HSPGlobalSolutionTeam and help us power the next wave of global growth. • #HSPGlobalSolutionTeam
Responsibilities
• Strategic Project & Program Leadership • Provide executive oversight for a portfolio of high-impact client consulting, onboarding, transition, and transformation projects. • Establish and maintain project governance frameworks, delivery methodologies, and reporting standards. • Ensure projects are delivered on time, within scope, budget, and quality expectations. • Lead the development and review of project plans, transition roadmaps, RAID logs, governance documentation, and executive Steering Committee reporting. • Forecast and manage project delivery timelines and Go-Live milestones, ensuring risks and dependencies are proactively addressed. • Client & Partner Relationship Management • Act as the senior escalation point and trusted advisor for strategic clients. • Build and maintain strong relationships with customers, partners, and key stakeholders. • Lead executive business reviews, governance meetings, and customer status updates. • Ensure seamless transition of projects into Business-as-Usual (BAU) operational teams. • Functional Leadership & Operational Excellence • Drive continuous improvement initiatives across the Special Projects function. • Develop scalable delivery processes, project frameworks, and best practices to enhance client outcomes and operational efficiency. • Conduct process reviews and gap analyses to identify opportunities for improvement and service optimization. • Partner with regional and global operational teams to ensure alignment and consistency in delivery. • Cross-Functional Business Partnership • Collaborate with Sales, Marketing, Operations, and Product leadership to support strategic growth initiatives. • Identify operational and commercial opportunities to improve customer experience and business performance. • Support sales enablement initiatives, including solution design, client presentations, playbooks, training materials, and process improvements. • Contribute to strategic planning and departmental objectives. • Team Leadership • Team Leadership • Lead, coach, and develop project managers and consultants within the Special Projects organization. • Foster a high-performance culture focused on accountability, collaboration, customer success, and continuous improvement. • Provide mentorship and guidance on project management best practices and stakeholder engagement strategies. • Support workforce planning, resource allocation, and succession planning activities. • Client Onboarding & Transformation • Oversee the onboarding and implementation of global client engagements across Payroll, Accounting, Legal Entity Management, HR, Tax, and related service lines. • Ensure successful execution of complex multi-country and cross-functional projects supporting international expansion and transformation initiatives. • Support strategic initiatives and special assignments as required. • Represent the Special Projects function in internal and external leadership forums.. • Additional duties as assigned
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