Senior Manager, Outbound Sales

Lightspeed CommerceRemote - London, England, United Kingdom+ Equity5d ago

Remote Senior EMEA Retail Mental Health Hospitality Software Sales Manager Senior Editor Team Leadership Product Marketing Prospecting Reporting Gong

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Requirements

Genuine career growth opportunities based on performance within a company that's continuously expanding
Work with highly skilled people who are as passionate about sales & marketing as you are
An environment that encourages initiatives and leadership
Work in a team big enough for growth but lean enough to make a real impact
Fun activities with your teammates & social events throughout the year
Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story
... and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:
Lightspeed equity scheme (we are all owners)
Lightspeed equity scheme
Health & Wellness Credit- expense up to £400 per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
Health & Wellness Credit-
Mental Health Support through the Modern Health App - whether it is meditation, coaching or counseling you need - each employee gets access to this platform
Mental Health Support
People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
LinkedIn Learning
Time off to volunteer and give back to your community
Time off to volunteer
Transit benefit if you travel by public transport to the office
Transit benefit
Healthy snacks and after-work socials organised by the company
Healthy snacks
after-work socials
Health, Dental and Optical cover
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Responsibilities

Directing Multi-Tiered Teams: Acting as a "leader of leaders," you will manage a diverse organisation consisting of Field Managers, Strategic AEs focused on enterprise accounts, and Full-Cycle AEs.
Directing Multi-Tiered Teams:
Vertical-Specific Strategy: Tailoring high velocity outbound motions to penetrate the Hospitality industries, ensuring the team speaks the specific "language" of those business owners across different EMEA regions.
Vertical-Specific Strategy:
Ecosystem Expansion: Identifying and targeting high-value "switch" opportunities (moving competitors' customers over) by leveraging market-specific displacement playbooks.
Ecosystem Expansion:
Pipeline Architecture: Building and refining the "outbound engine," including the optimisation of prospecting sequences, social selling strategies, and account-based marketing (ABM) alignment.
Pipeline Architecture:
Forecasting & Revenue Intelligence: Reporting directly to the Regional Director, you will provide rigorous weekly and quarterly forecasts. You will leverage revenue intelligence tools (Gong/Salesforce/ChurnZero/Pure Cloud/internal AI based tools) to identify deal risks and coaching opportunities at scale.
Forecasting & Revenue Intelligence:
Executive Deal Coaching: Acting as a strategic advisor on "must-win" deals, joining C-suite presentations and helping your AEs navigate complex procurement and legal hurdles common in European enterprise sales.
Executive Deal Coaching:
Localised Go-To-Market Execution: Partnering with regional marketing and product teams to ensure outbound messaging is localised for specific EMEA markets
Localised Go-To-Market Execution:
Leadership Development: Coaching your Managers on how to lead effectively, ensuring a high standard of frontline management and a robust internal talent pipeline.
Leadership Development:
To be successful in this role, you must demonstrate a sophisticated understanding of the EMEA SaaS landscape and a proven ability to lead through others.
EMEA SaaS landscape
Proven Leadership: Extensive experience in sales management, specifically having managed "managers" or led complex, multi-functional sales teams in a fast-paced B2B SaaS environment, selling to SMEs with a transactional sales cycle.
Proven Leadership
Operational Excellence: Expert proficiency in the modern sales stack (Salesforce, Salesloft/Outreach, LinkedIn Sales Navigator etc.) and a data-first approach to territory management.
Operational Excellence
Commercial Acumen: A strong grasp of SaaS financial metrics (ARR, LTV, CAC) and the ability to translate these into strategic outbound initiatives.
Commercial Acumen:
Adaptability: Align multiple teams which are using the outbound motion to attract customers.
Adaptability:

Benefits

Direct reporting to the UK Regional Director for rigorous forecasting and revenue intelligence.
Access to advanced deal coaching on "must-win" deals with C-suite presentations.
Partnership opportunities with regional marketing and product teams for localised go-to-market execution.
Leadership development programs focused on effective leadership skills, ensuring a high standard of frontline management.