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Jobs(38,923)/Customer Support Representative Role(35)/bluesight (5) - Outbound Technical Support Representative - Part-time

bluesight - Outbound Technical Support Representative - Part-time

Remote - ET (Eastern)1mo ago

Remote NA Software Customer Support Representative Python MongoDB

Requirements

• You are tech-savvy and comfortable leveraging technical tools • Strong and reliable internet access from your home • Familiarity executing Python scripts • Knowledge of MongoDB and the ability to execute find commands • Ability to demonstrate meeting etiquette and active listening • Customer service orientation • Interest and ability to learn our Patient Privacy and Diversion SaaS tools • Availability to work part-time hours during EST business hours • This position is a remote position and open to applicants in the continental United States.

Responsibilities

• Ensure all customer issues are diagnosed and addressed promptly • Interface with customers and vendors to troubleshoot and mitigate data delivery issues • Document troubleshooting steps taken and escalate customer issues when appropriate. • Other technical support tasks as needed

Benefits

• Bluesight’s culture is built on innovation and teamwork. There’s room to grow and opportunities to take initiative. You will partner with sharp, motivated teammates looking to disrupt a massive industry—and have fun doing it. We truly believe that where you work and what you do matters. Join us as we revolutionize the hospital pharmacy landscape! • EOE AA M/F/VET/Disability

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